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Liberty Honda

Hartford, CT

4.6
3,218 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,218 reviews

February 07, 2024

Great prices, very conveniently, and excellent work Chloe Truglio is the best and most competent person to work with. I have four Hondas and I call her directly to service all of them. More

by Alan
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Feb 07, 2024 -

Liberty Honda responded

Alan, Thank you for your very kind review. Chloe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

February 06, 2024

Good experience overall. Covered each of my concerns I had with the vehicle when I brought it in and went over new issues they diagnosed. Would recommend. More

by Brent12900
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Feb 07, 2024 -

Liberty Honda responded

Brent, Thanks for sharing about your experience with Liberty Honda. Scott and our team appreciate your business and hope to see you again soon!

February 05, 2024

The oil change took over an hour to complete. I watched 5 service writers sit at their desks looking to see who's going to approach me. Scott finished his call and came right over. More

by jhickey7
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Feb 06, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 05, 2024

Fantastic Chill chill Describe your experience with the dealership in a few sentences. You may More

by Tyler.waller44
Recommend Dealer
Yes
Employees Worked With
Chris and Jakhari
Feb 06, 2024 -

Liberty Honda responded

Tyler, It's great to hear that Chris and Jakhari were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

February 04, 2024

Great oil change experience The service was excellent and I will definitely return to this location for my vehicle maintenance. More

by CHANTEL0923
Recommend Dealer
Yes
Feb 04, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 04, 2024

Fine. I was expecting a cleaning as well as that's what my reservation had said but it was fine More

by RAYA.EISENBERG
Recommend Dealer
Yes
Feb 04, 2024 -

Liberty Honda responded

Thank you for your feedback, Raya! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 04, 2024

Robert was very nice and he answer all our questions. He didn't pressure us into making a decision. It was a very pleasant experience overall More

by HERNAN.FLOM
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Wakefield
Feb 04, 2024 -

Liberty Honda responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Robert and all of us at Liberty Honda are glad to have you as a customer.

February 04, 2024

I've gotten my last three cars from liberty honda in Hartford, best dealership around. Ken Chung was my salesperson and did an outstanding job working with me! He was very helpful in explaining all the More

by DHollis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Chang
Feb 04, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ken and our team here at Liberty Honda.

February 03, 2024

Overall great service. It was fast and effective. I would come back. Scott and the team were very helpful. More

by angieg2846
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Feb 04, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear that Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 03, 2024

Extremely long wait times even with appointment. Disengaged and unfriendly triage person. Clearly more interested in charging diagnostic fee regardless. Will not be returning for service. More

by NICOLEMORALES34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see the person
Feb 08, 2024 -

Liberty Honda responded

Thank you for bringing this to our attention, Nicole, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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