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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
3,218 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,218 reviews

January 22, 2024

Love the upfront pricing and no pressure. I called and got a price then came in to finish the paperwork and drive away. Great experience. More

by DMADDENFAMILYSHOPPING
Recommend Dealer
Yes
Employees Worked With
William Plazas, William Plazas
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Jan 22, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 19, 2024

My tire was not fixed my light is still on And i bought 2 new tire from there that same day More

by mnpino16
Recommend Dealer
No
Employees Worked With
Idj
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Jan 24, 2024 -

Liberty Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 19, 2024

Caitlin Conley and Robert Wakefield were knowledgeable, efficient, and kindhearted. We enjoyed our positive transaction with them, and we are very pleased with our new car! More

by paulaispatient
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Wakefield
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Jan 19, 2024 -

Liberty Honda responded

Paula, Thank you so much for your wonderful review! We are thrilled that Caitlin, Robert, and our team had the opportunity to provide you with great service. We thank you for choosing Liberty Honda!

January 18, 2024

I recently had the pleasure of working with Robbie during my car-buying experience at Honda. From the moment we arrived, Robbie's exceptional customer service stood out. He greeted us warmly, opened the door More

by Adkins7992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. Robert, Rocky, and our team appreciate your business and hope to see you again soon!

January 18, 2024

Courteous and friendly Despite not having appointment I was served without any problem Work was explained in details More

by lkolodziejczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your service experience with Liberty Honda. Scott and our team appreciate your business and hope to see you again soon!

January 18, 2024

Chloe was attentive by keeping me posted on the repairs, and she made sure to secure transportation for me through that time by way of a loner car. Also, the quality repairs by technician Carlos is evident More

by Elle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe and the team met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

January 18, 2024

The guy was nice explain what they were going to do I waited until it was done. More

by Jessielaruby
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Jan 19, 2024 -

Liberty Honda responded

Jessie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 18, 2024

I was pleased with the service provided The work was done professionally and I was informed about the progress. More

by BERNARDLUNGAHO
Recommend Dealer
Yes
Employees Worked With
SVETLANA REICH
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Jan 19, 2024 -

Liberty Honda responded

Bernando, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Svetlana and our team met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

January 18, 2024

Great service rep. Easy to talk to. One day service for a big brake job!! Thank you! More

by JDREID65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 17, 2024

Great service. Thank you for your help with my car recall. You folks were great More

by teamjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember aorry
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Jan 18, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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