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Liberty Honda

Hartford, CT

4.7
3,552 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,552 reviews

June 17, 2024

Really good attention form all staff at dealer every one I spoke with was wonderful. More

by Krjfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Santamaria, William Plazas, Ken Chang, Kayloni Gaetan, Semir Osmanovic, Antonio Delgado
Jun 17, 2024 -

Liberty Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 16, 2024

Svetlana was excellent in keeping me updated on the progress of the service to my Honda Odyssey. More

by suzzansllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SVETLANA
Jun 17, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Svetlana met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

June 15, 2024

Great service would reccomend liberty Honda to anyone. Leo helped me with sticking to my price goal . More

by amandamathurin330
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Santamaria
Jun 17, 2024 -

Liberty Honda responded

Amanda, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 15, 2024

I've been dealing with Honda for the past 10 years, they're service department and sales department is top tier! I refuse to go to any other dealer! More

by sirenakyser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Wakefield
Jun 17, 2024 -

Liberty Honda responded

Sirena, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

June 14, 2024

The dealership was clean an all the staff was helpful and knowledgeable about any an all questions I had. More

by JMARTINEZ523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

June 14, 2024

Very helpful and honest staff. Not fake and salesly to get your business. Just nice people selling high quality cars. Highly Recommend More

by nancyscowan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Leyden
Jun 17, 2024 -

Liberty Honda responded

Nancy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 12, 2024

Quick, honest, and reliable service. Was able to quickly find a vehicle in my price range, and respected my budget. More

by Alex Mason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Santamaria, Justin Dingle, Semir Osmanovic
Jun 12, 2024 -

Liberty Honda responded

Thank you, Alex! Here at Liberty Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 12, 2024

I dropped my car off at 12 for my schedule 12:30 p. m. oil change and warranty inspection appointment. When 3 p.m. rolled around I call them to see if my car is ready. They told me that they haven’t sta More

by Chris_hawes21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of her name because she gave my file to someone else.
Jun 15, 2024 -

Liberty Honda responded

Chris, we are sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 12, 2024

Ordered one simple part to replace, and was told an estimate of 30 min to 1 hour time and that I could even do it myself. We were told this time estimate when ordering the part AND when bringing the ca More

by honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jun 15, 2024 -

Liberty Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 12, 2024

John the salesman had good intuition what I wanted and suggested a used 2013 Crosstour. It’s too bad Honda doesn’t make them. It’s feels safe to drive More

by LENALONERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cunningham . He was patient and kind
Jun 13, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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