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Liberty Honda - Service Center

Hartford, CT

4.5
2,121 Reviews

2,122 Reviews of Liberty Honda - Service Center

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May 31, 2025

Scheduling was easy, technician was terrific, loved getting a video to see the extent of the repairs needed. My car is running better than ever! More

by SSEWALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

May 30, 2025

I just dealt with the service department for a flat tire on my 2025 CRV Sport Touring. Chloe and the staff were very accommodating and professional. My salesman, Tim, was also very helpful regarding nav More

by Sherstek
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Leyden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 29, 2025

As always I found Liberty Honda friendly and accommodating. They had no problem with me dropping my CRV off a day early and not picking it up until the day after the work had been completed. More

by JJMASTGON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 29, 2025

Prompt and courteous service. Used the shuttle service and car was ready as promised. Service and prices were known upfront More

by Hoperockgardening
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
May 29, 2025 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 29, 2025

Prompt and courteous service. Used the shuttle service and car was ready as promised. Service and prices were known upfront More

by Hoperockgardening
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
May 29, 2025 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 29, 2025

Very helpful, Met all of my concerns. She understands what customer service means She should be the service manager More

by WMAMLOK
Recommend Dealer
Yes
Employees Worked With
Svetlana
May 29, 2025 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

May 29, 2025

Service by Scot was excellent. Was kind, informative about needing in future services for our breaks. More

by PAWRUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

May 29, 2025

Scott was excellent. He made sure everything was perfect and made sure everything was done fast and efficiently. More

by KTZNJAMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

May 29, 2025

I realize a lot of people avoid service at a dealership because of the rate charged for labor, but sometimes when you want the person working on your car to really know the mechanics of the make and model More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Easy going, friendly people. Clean and nice in and out of office. The service is awesome , job well done. And I am very happy to be there. More

by BINNO48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

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