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Liberty Honda - Service Center

Hartford, CT

4.5
2,229 Reviews

2,229 Reviews of Liberty Honda - Service Center

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August 01, 2025

Svetlana goes beyond her work thank you for your service and help she’s amazing More

by YESSIE181F1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Svetlana
Aug 01, 2025 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 01, 2025

Excellent customer service skills, knowledgeable about the product and one of the better personalities I have encounter at the dealership in a long time. More

by SHARON.MASHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

July 31, 2025

I had no appointment and was seen within minutes. The parts were ordered and I was called and I drove there and was taken immediately and service done in less than an hour! More

by WECHAPPLE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop- Frank, Mary, and April
Jul 31, 2025 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 31, 2025

Was pleased with the first service done on 2025 Pilot and appreciated the video showing the work done and they delivered on the time to complete the work. More

by Jefferycoralli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

July 31, 2025

The communication was prompt, accurate, and frequent. I really appreciated that and the use of a loaner while my car was being serviced. More

by wetherelldanielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 31, 2025

Chloe was great, service was solid. Communication was good but we couldn't hear the video - cool feature if it worked. We didn't feel pressured to get all the services we needed at once More

by JENNIFERLHELMICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 30, 2025

Scott did a great job identifying my service needs on my 2022 Honda Accord. He worked through all the information with me and got the job done. More

by Liberty Honda Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

July 30, 2025

Well since my car needs an engine and I'm daily checking for approval so I can get in a rental, but it's all about you being overkill wanting my maintenance reports... I'm good always to my car...but your a More

by tracie1g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Griffith, John service
Jul 30, 2025 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

July 25, 2025

I return to this dealership because of the excellent car maintenance service. I usually can get an appointment within a week, they are respectful and reliable. More

by MGSAULIS
Recommend Dealer
Yes
Employees Worked With
Cameron
Jul 25, 2025 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

July 25, 2025

First time bringing my 2025 CRV in for service and it was great! Got done a lot quicker than they said! More

by pagsrdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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