2,177 Reviews of Liberty Honda - Service Center
No call back for update on my vehicle. Brand new 2023 minivan was held for a week during a holiday weekend and dealership did not supply a loaner car. When you pay 60,000 for a vehicle and Brand new 2023 minivan was held for a week during a holiday weekend and dealership did not supply a loaner car. When you pay 60,000 for a vehicle and something malfunctions, the dealership should supply a loaner car while repairs are being done. This is unacceptable. More
I've never had an issue scheduling an appointment. The appointments are mostly accurate as far as time is concerned. Staff have always been polite and helpful. The appointments are mostly accurate as far as time is concerned. Staff have always been polite and helpful. More
Chloe and Liberty Honda Service continue to provide exceptional service on my family’s automobiles. Our recent visit went off without a hitch. Well done! exceptional service on my family’s automobiles. Our recent visit went off without a hitch. Well done! More
Scott was very helpful. The dealership does a great job taking care of its customers. The dealership does a great job taking care of its customers. More
The oil change, tire rotation, and air/oil filter change were routine, but during the wiper insert replacement a tech didn't install the metal strips from the old blades into the new blades--something I fou were routine, but during the wiper insert replacement a tech didn't install the metal strips from the old blades into the new blades--something I found out a few days later in the pouring rain. Jonathan Roath went above and beyond to get me driving with a clear windshield again, with no tantrum required! I'm very pleased with his responsiveness. More
When no other mechanic could see my van for two weeks, Liberty took us in the next day, rebuilt the engine, and got me back on the road. They even gave me a loaner while they worked on fixing my Odyssey. Liberty took us in the next day, rebuilt the engine, and got me back on the road. They even gave me a loaner while they worked on fixing my Odyssey. Great shop. Great people. Especially Jim. More
He was very thorough on explaining the paperwork at the end of my session and answered my questions and concerns without pressuring me into things that I wasn’t ready for. end of my session and answered my questions and concerns without pressuring me into things that I wasn’t ready for. More
Johnathan and his team were excellent to work with. Attentive, communicated in a timely manner, corrected the issue with my car and did a recall while there. Had my car waiting for me when I pulled in Attentive, communicated in a timely manner, corrected the issue with my car and did a recall while there. Had my car waiting for me when I pulled into the service center. Can’t say enough good things about Johnathan and Liberty Honda. More
The problem wasn’t fixed, the very next day the same thing was happening. They told me it was because of a bad phone charger cord which I replaced and the problem is still there. thing was happening. They told me it was because of a bad phone charger cord which I replaced and the problem is still there. More