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Liberty Honda - Service Center

Hartford, CT

4.5
2,088 Reviews

2,088 Reviews of Liberty Honda - Service Center

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April 06, 2023

Quick and professional service. Completely satisfied! Service was great and I cannot be any happier! More

by BOBBROWN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

April 06, 2023

This is my third vehicle I have bought from Liberty Honda. I highly recommend them. More

by NORMAPABON1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Udi
Apr 07, 2023 -

Liberty Honda responded

Thank you for your very kind review and congratulations on your new vehicle! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

April 05, 2023

Chloe is the best - communicates well, answered all our questions, and gets the job done! She’s More

by Nancy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Liberty Honda responded

Thank you, Nancy, for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 04, 2023

Jaime is an outstanding and trustworthy advisor and I feel well cared for as a customer at Liberty Honda. More

by jgos78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Apr 05, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Jaime and our team here at Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 04, 2023

Very good service, thank you I will go back again also recommend for other people and friends More

by JETS19690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Apr 05, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

April 03, 2023

The service department was very responsive. They handled all the paper work quickly and made sure the parts were available and on time. Answered all my questions. More

by JOHNSALA0
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who's name was Jose I think
Apr 04, 2023 -

Liberty Honda responded

Thanks, John, for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 03, 2023

They tried to fix it via software updates but it doesn’t seems the software updates has this resolved issue. Last week I was in NY and my pilot’s engine was turned off after active delay in traffic many tim More

by SACRIN7211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Apr 04, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda! We appreciate your business, and please don't hesitate to reach out if we can be of any further assistance. Dave Gunderson

April 02, 2023

Friendly staff. Great location. Would be great if you had a better play area for toddlers More

by Liliaarellano86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Apr 02, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this feedback! Dave Gunderson

April 02, 2023

Service was timely and efficient and people were great. Good price and very nice waiting room More

by BERNAICHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Apr 03, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

April 01, 2023

Liberty Honda provided a diagnostic report for my Honda Accord., I only wanted the clutch diagnosed as that was the current issue. More

by Greg B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Dave Gunderson

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