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Liberty Honda - Service Center

Hartford, CT

4.5
2,173 Reviews
Call Service Center (860) 856-8700

2,173 Reviews of Liberty Honda - Service Center

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May 11, 2023

Could of been texted of the delay due to staff shortage for my oil change More

by CARMEN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We apologize for the delay and will share your comments with our team. We appreciate your business. Dave Gunderson

May 11, 2023

Liberty provides accurate estimates for the scheduled work' cost and duration. This maintenance item required nearly a days work. The loaner provided was appreciated. More

by rpb404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

May 11, 2023

The welcoming was Very Good and the Service was excellent and fast so definitely coming back More

by FENDERLINE6GUITAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
May 11, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

May 10, 2023

Very polite, but it took far longer than I expected, and was not informed of the delay More

by KH649326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Lanzo
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2023 -

Liberty Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Dave Gunderson

May 10, 2023

I’ve been dealing with liberty Honda over 30 years now so that should speak for something. More

by EDGIRAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
May 10, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dave Gunderson

May 10, 2023

Great service from start to finish. Would definitely recommend. Advisor Jaime is the best. Thank you! More

by tyronet138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Report | Print
May 11, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

May 10, 2023

Excellent dealership, always takes care of me. High recommendations to anyone looking for anything Honda More

by MASSIMILIANO_MANAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

May 10, 2023

Jonathan was pleasant, courteous and helpful. He explained what their findings and solutions were very clearly More

by rayrpwsolutions
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath, Jonathan Roath
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May 10, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, Ray, and we hope to see you again! Dave Gunderson

May 09, 2023

It was an easy process once I chose what car I’d like. Wish the selection was a bit better. More

by jmaalamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

May 08, 2023

She is great to ask something and very trustful and nice person and other people is also working hard and great as well More

by SAKURASEATTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Report | Print
May 08, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

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