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Liberty Honda - Service Center

Hartford, CT

4.5
2,294 Reviews

2,295 Reviews of Liberty Honda - Service Center

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December 15, 2022

Jonathan was very customer service oriented, and displayed a very good professional manner. Both of which made that cold early morning visit pleasant. More

by DREWSKII99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath, Kimberly Feliciano
Dec 16, 2022 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

December 15, 2022

Jammie answered was very knowledgeable all my questions. Truck was ready when promised. This was a pleasurable service call. More

by krapoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Dec 16, 2022 -

Liberty Honda responded

Krapoza I’m glad Jamie took good care of you during your recent visit! Thanks so much for your business Mike

December 15, 2022

They are always friendly and helpful. Our service appointment was on time and everything was fully explained More

by Kkijanka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
Dec 16, 2022 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

December 14, 2022

My car was serviced on time and with excellent service . The service representative was knowledgeable and helpful More

by Tomoye Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Dec 14, 2022 -

Liberty Honda responded

Thanks for the kind words Tomoye! Jonathan and the rest for the service team strive to provide excellent service... We are glad we were able to make your experience a positive one. Thanks Again Mike

December 13, 2022

The worst experience ever! We even purchased the car there. Our new 2022 Honda was stolen then recovered. It took over a month to get it back. The interior was damaged and they More

by JJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Roath
December 12, 2022

Good Communication And Customer Service, Can Rely On Fast Service, Appointments Was Available On Time More

by GRAMIREZ.2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Dec 13, 2022 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

December 12, 2022

Estheban is the Man ! That’s all I have to say . Very knowledgeable individual you guys got there ! More

by Laboyyamilette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estheban Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Liberty Honda responded

We are very happy to hear that Estheban provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

December 12, 2022

Although my service work was a little high, the personnel was very good. I continue to go to keep my warranty valid. More

by ROLIVEIRA316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

December 12, 2022

The woman who helped was so professional and understanding about my issue. Took the time to listen. Chloe - sorry can’t remember her last name More

by CLH612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

December 12, 2022

I'm happy satisfied with my the job . very nice and responsible people .I will recommend to any one. More

by carmencortes1955cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

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