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Liberty Honda - Service Center

Hartford, CT

4.5
2,086 Reviews

2,086 Reviews of Liberty Honda - Service Center

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May 29, 2019

First visit to Service Dept. !st visit to service dept. with my new Ridgeline to add an accessory. Serv. Rep. Chloe reviewed what had to be done. I waited and was offered fresh More

by Ridgelinesttimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serv Rep Chloe Truglio & Sales Consultant Mary Butova
May 29, 2019 -

Liberty Honda responded

We are delighted to hear that our Service Team left a great impression for your first visit! It's wonderful that Chloe and Mary delivered five-star service and made sure that you drove home a satisfied customer. Thank you very much for being part of the Liberty Honda family!

May 29, 2019

Great Customer Service The service representative was very friendly. She didn’t try to sell any other service than I asked her to perform. My vehicle was inspected and I had More

by Jeffrey56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 30, 2019 -

Liberty Honda responded

Thank you for posting about your service visit, Jeffrey! We are so happy to hear that you received friendly, honest care. If any future issues should arise, our team will be here to help.

May 29, 2019

Very pleasant I have been bringing my car to liberty honda for years always excellent. I always have always had a good experience when I get my car serviced. More

by Miss Hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hicks
May 30, 2019 -

Liberty Honda responded

Hi Miss Hicks - Thank you so much for coming back to Liberty Honda time and time again! We are overjoyed that you've always had a great experience having your car serviced with us. Have a wonderful day!

May 28, 2019

Fast, efficient service & professional staff! I love how easy it is to make a service appointment with Liberty Honda. Ryan, my service advisor, took his time to answer my questions and explain the More

by Kate617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
May 28, 2019 -

Liberty Honda responded

We are delighted to hear that you find it easy to have your vehicles serviced at Liberty Honda! It's great to hear that your recent visit went quickly and that Ryan answered all of your questions. We look forward to serving you for years to come!

May 28, 2019

Pilot service / oil change Courtesy on the part of all staff members encountered. Work done on schedule and price was reasonable. The waiting area had fresh coffee and provided More

by rpb404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cloe
May 29, 2019 -

Liberty Honda responded

Thank you for posting about your visit to Liberty Honda! We are so glad that your service was completed in a timely manner and that you were able to relax comfortably while you waited. See you next time!

May 26, 2019

I am a satisfied Honda customer. I have been a customer since 1988 when I bought my first Honda Accord. I have had three Accords since then and now I have a Honda Civic. I have alwa More

by violetlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Donovan
May 27, 2019 -

Liberty Honda responded

Impressive, thank you so much for your loyalty to the team at Liberty Honda! We look forward to serving you again in the future.

May 23, 2019

Review Very good service always. Helpful in providing information as far a service recommendations and honest about what can wait until next service appointm More

by Mizel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
May 23, 2019 -

Liberty Honda responded

Thank you for coming to Liberty Honda for all your auto service needs! We are delighted that you've received consistently great care from our team. We look forward to your next visit with us.

May 21, 2019

service-oil change Excellent customer for the oil change. Should have been informed of how long service would take. Wait time was too excessive-1 hr 30 mins. More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 21, 2019 -

Liberty Honda responded

Cathy, I'm glad you you received excellent customer service. I appreciate your feedback about the wait time and we will work hard to improve our timing and communicate better next time. Thank you.

May 16, 2019

Great experience with dealership Worked with Melissa as my service advisor. One of the very best I have dealt with in 15 year at Liberty Honda. On top of things, communicated and tr More

by D
Recommend Dealer
Yes
Employees Worked With
Melissa
May 16, 2019 -

Liberty Honda responded

For you to say that Melissa is one of the best service advisors you've worked with makes our day! We are delighted that she took excellent care of you and your car. Thank you for being a loyal Liberty Honda customer!

May 15, 2019

Thanks for your help I scheduled an appointment with your dealership because the navigation system on my Ridgeline was not working and the backup camera is on all the time More

by Rivera,carlos131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms truglio
May 15, 2019 -

Liberty Honda responded

Hi Carlos - We appreciate your feedback about your service experience! If there is anything else we can do to assist you, please let us know.

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