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Liberty Honda - Service Center

Hartford, CT

4.5
2,138 Reviews
Call Service Center (860) 856-8700

2,138 Reviews of Liberty Honda - Service Center

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June 02, 2025

Great job Took care of all my problems with my own car and enjoyed everything More

by Don’t send me anything
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 02, 2025

I was satisfied with service and would return for service and tell friends. Thanks you More

by Orellcoley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

June 02, 2025

They were very attentive and detailed. The video explaining everything they checked was a nice touch too. More

by asp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SVETLANA REISH
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Jun 02, 2025 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2025

Chloe was super customer friendly. The mechanics completed the work in the time estimated. Only negative was that Chloe said we would get a complimentary car wash which didn’t happ More

by pmvc06107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

June 02, 2025

It seemed as if the dealership was understaffed for the number of appointments that were made. Despite my car having to be there an extra day, Scott communicated with me every step of the way. More

by CARMENCHAPARR01
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure her name but the cashier who cashed me out had incredible
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Jun 03, 2025 -

Liberty Honda responded

Hello Carmen: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

June 02, 2025

I really liked the video that the technician sent showing me what he was looking at. More

by bbehlke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

June 01, 2025

Very good and affordable I love my Honda. It is very reliable and good on gas More

by NBUCKLE1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

May 31, 2025

Scheduling was easy, technician was terrific, loved getting a video to see the extent of the repairs needed. My car is running better than ever! More

by SSEWALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

May 30, 2025

I just dealt with the service department for a flat tire on my 2025 CRV Sport Touring. Chloe and the staff were very accommodating and professional. My salesman, Tim, was also very helpful regarding nav More

by Sherstek
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Leyden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 29, 2025

Very helpful, Met all of my concerns. She understands what customer service means She should be the service manager More

by WMAMLOK
Recommend Dealer
Yes
Employees Worked With
Svetlana
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May 29, 2025 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

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