Back

Liberty Honda - Service Center

Hartford, CT

4.5
2,151 Reviews

2,151 Reviews of Liberty Honda - Service Center

Sort by
December 13, 2024

Excellent customer service, almost always managed by Chloe Truglio, a personable and thoroughly competent service advisor. She knows what she's doing, great at explaining what's going on, patient and h More

by carolfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Carol, and look forward to your next visit.

December 13, 2024

Exceptional, friendly and great customer service. I bought my daughters car there just just because of the service More

by BROWNE.D.AARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelly
Dec 15, 2024 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Aaron, and look forward to your next visit.

December 11, 2024

Ease of scheduling online; great attentive service from Ms Truglia -- big thank you! Maksim, the technician's video explanation of the proposed work was excellent too. I felt very confident that everythin More

by Happy Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maksim
Dec 11, 2024 -

Liberty Honda responded

Thank you for the kind words for Chloe and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 11, 2024

They were professional and very courteous. All the people I work with were very helpful. More

by RPROULX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

December 11, 2024

Wonderful service! The team is really polite, professional, and efficient. Will definitely come back here again for car services. More

by jjiang_syr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
Dec 11, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda!

December 09, 2024

They did a great job and recommend other services needed and got my car out when they said it would be ready More

by FIDELITYBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 08, 2024

My car runs very fast with rge new battery and my headlight is myst brighter More

by Bwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selanva
Dec 09, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

December 07, 2024

At my recent visit they spotted the issue which should had previously been detected…they were honest, gave me a loaner car and took care of the problem without any charges to me. Refreshing to a see a de More

by SEASHOREJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 07, 2024

Good customer service. Did not have to wait long when I arrived. Service staff explained 30000 mile Service and provided estimate. Service was done in adequate time. I More

by ynieves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
Dec 08, 2024 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

December 06, 2024

Prompt good service. Clean and neat waiting room. Fair prices for Maintance work. Happy customer here More

by Scott Beisiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Scott, and it's great to hear about your excellent experience here at Liberty Honda.

...
27
...