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Liberty Honda - Service Center

Hartford, CT

4.5
2,169 Reviews
Call Service Center (860) 856-8700

2,169 Reviews of Liberty Honda - Service Center

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September 29, 2024

Scott was very friendly and gave maximum possible information. He made me feel comfortable. He explained in detail about car condition and he answered all my additional questions patiently. More

by Laxman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear that Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 29, 2024

Scott is genuine. He was really honest and did a great job on my car. It was expensive but he did a great job. More

by PMANION1629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and our team, and we look forward to working with you again.

September 29, 2024

Service team keeps me updated on the repairs and the priority of things that need to be fixed More

by kimberley_meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Liberty Honda responded

Thank you, Kimberley, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

September 29, 2024

everything was seemingly good except no windshield washer fluid was added. warm reception, friendly employees, clean facilities More

by CLHAYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 29, 2024

Good communication, helpful staff. Waiting area has plenty of room and refreshments. My service was completed inside the time estimate provided. More

by ajdnygren
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 28, 2024

Great service. Had no issues with the service and got the car back after work. Thanks More

by CSep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Sep 29, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 26, 2024

Brenda was a pleasure to work with! She was friendly, knowledgeable and kept an open line of communication with me for all the services I needed. The work was done promptly and at a re More

by ROTH1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda!!
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Sep 27, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Brenda here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 26, 2024

Nelly did a great job for me. Our new 2024 Accord had a low tire pressure alert. Nelly showed me a photo of the nail in the tire and had it repaired. Thanks for the great service More

by Liberty Honda Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 24, 2024

Brought my car in for regular service and a little over a day it died no resolution for this after having my car towed back to Honda More

by Sotoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Two service and one sales person
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Sep 27, 2024 -

Liberty Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 23, 2024

Always great service. There were no issues and all the staff was very friendly, especially Scott. More

by Phill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Liberty Honda responded

Phil, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

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