Liberty Honda - Service Center

Taken on time. Price was less than quoted. Service time was good. Waiting area was clean and comfortable.. Price was less than quoted. Service time was good. Waiting area was clean and comfortable.. More

Great service staff! Thorough explanation of all service, and good updates throughout each service experience. Thorough explanation of all service, and good updates throughout each service experience. More

Chloe was wonderful and very helpful. She’s did a great job making things easy to understand She’s did a great job making things easy to understand More

The experience I had at Liberty Hond great the service I received was excellent. Svetlana Reish was alsome she kept me up to date with what was going on with my vehicle. She's the best received was excellent. Svetlana Reish was alsome she kept me up to date with what was going on with my vehicle. She's the best More

Always on top of repairs. Fast and great service. Appreciate the updates from the service department. Fast and great service. Appreciate the updates from the service department. More

Service writer was fantastic and the work was done on time. Will be bringing my vehicle for service from now on. time. Will be bringing my vehicle for service from now on. More

I would send a screen shot from Nelly Justinino but she could possible be terminated for how she texted me. Service was fine. My car sat at the exit, washed and ready to go. It was there for about 10 min b could possible be terminated for how she texted me. Service was fine. My car sat at the exit, washed and ready to go. It was there for about 10 min before I got up to see if I could pay and leave. No one was there to answer my question. Then I realized I could text Nelly. Her response was not nice. All capitals and she had the wrong customer. No one needs to be treated like that. I will continue to get service at Balise Honda in west Springfield. I didn’t care for the service people at Liberty, so I went to Balise. I figured I would give liberty another try. No thanks. More

Very difficult to get a human on the phone. Midway through the service, they misdiagnosed a problem and said I needed a new battery. A while later they said I didn't. Not good for customer conf Midway through the service, they misdiagnosed a problem and said I needed a new battery. A while later they said I didn't. Not good for customer confidence. More

Nelly was my contact person, and I couldn’t be happier. She is very knowledgeable about my car. My appointment was 11:30 and, I was taken in at 11:30. She is very knowledgeable about my car. My appointment was 11:30 and, I was taken in at 11:30. More

Best service department around. I trust their word and will continue to take my Honda there! I trust their word and will continue to take my Honda there! More