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Liberty Honda - Service Center

Hartford, CT

4.5
2,076 Reviews

2,076 Reviews of Liberty Honda - Service Center

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July 31, 2023

Dealer got me in at a time that was good for me and the service was quick More

by bpintavalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Excellent service I wasn’t there for a long period of time thank you Honda More

by Santos90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Scott was very professional and recommended trying simpler services to rule out issues before moving to more expensive ones, Which was very helpful. He also seemed very knowledgeable More

by Steve.coakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

The sales person was more interested, and getting the next sales than paying attention to me as a customer, I waited for about half an hour for them to put the license plate on the car while it was chasi More

by hanif.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

My experience with Honda is always a long wait with no communication at all. I walked in had an appointment for an oil change and rotation of tires. Of course I spent more that I was suppose to due to me More

by BRIDGET45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Brewer
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

So, far when entering the dealership, I notice the person who handling use from when coming in our appointment. He was friendly and very comfortable to speak too. He handle the process up until it was time t More

by ECFANN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monti, Marissa,
July 28, 2023

Good service . Handled appointment reschedule and helped with all checks requested. They had laptop issues and couldn’t reschedule first but were later able to acc More

by Alwayshonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
July 27, 2023

I had multiple questions/concerns about a car I recently purchased which would have required me to speak with multiple different departments at Liberty Honda. I spoke with Mike Plummer to try to get my ques More

by ksabino
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Liberty Honda responded

Kasabino- Thanks for the kind words. I'm glad we were able to provide you with a good experience. We appreciate your business and as always , let me know if I can be of any assistance in the future Mike

July 26, 2023

Didn’t have my ca ready on time and keep lieing saying it was going to be ready 2 months it took them More

by torigaither123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collision department
July 26, 2023

Great service, listened to my concerns and was very helpful. Will come back again for future service. More

by AHernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
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