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Liberty Honda - Service Center

Hartford, CT

4.5
2,163 Reviews
Call Service Center (860) 856-8700

2,163 Reviews of Liberty Honda - Service Center

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September 07, 2023

Great service from Jim and the team I was well taking care of by Jim More

by SPHWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

September 06, 2023

Employees are ver humble. I will recommend this dealer to friends and family members as well. More

by LINA.MONTOYA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

Liberty Honda responded

Lina, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 05, 2023

The service was great. The manager Frank Marier went above and beyond. I am satisfied and happy with how it all turned out. More

by Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Marier
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Sep 05, 2023 -

Liberty Honda responded

Thank you, Oliver, for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 03, 2023

Personnel at Liberty Honda are genuinely accomodating and focused on customer care. This was our second appointment there, and we came away with that same feeling of satisfaction. More

by marj0437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 03, 2023

Scheduled a 3 pm appointment for an oil change. Was informed by service advisor Ashley that Vehicle was do for brake system flush and tire rotation. All work was preformed in alittle less than an h More

by bisson.ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Viera
Report | Print
Sep 05, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 02, 2023

Attention to customer service is given everytime. That will keep customers coming back with trust. Ty. More

by nrodirguez233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Sep 05, 2023 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

September 02, 2023

Prompt service, not pushing in trying to sell services, pretty honest , Good availability in appointment times More

by DRMY1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 02, 2023

Jonathan made sure to keep in the loop as to what was going on with my car. Great professionalism, More

by slimazz1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Sep 05, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Jonathan here at Liberty Honda. We appreciate your business and hope to see you again soon!

September 01, 2023

Brought my car in for servicing and al thought Liberty Honda could not fix the problem, they did all they can to FIND the problem. I appreciate everyones hard work. More

by Christy Rocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
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Sep 01, 2023 -

Liberty Honda responded

Thanks, Christy, for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

September 01, 2023

They are polite and very helpful. Service department was a key component in getting my car to 200k More

by liasbbb13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Sep 01, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

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