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Liberty Hyundai
Mahwah, NJ
1,111 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 14, 2015
Review The people I have interacted with (names checked below) in the sales and service departments have all been very personable and helpful. However, thi The people I have interacted with (names checked below) in the sales and service departments have all been very personable and helpful. However, this twenty-five word minimum is somewhat annoying. More
by JE2LH
Verified CustomerEmployees Worked With
Wayne Schneider, Maryanne DiGiovanni
Helpful August 13, 2015
Great place, until the back office Everything went well for the most part. The salesperson was great. The sales manager, Kurt, was phenomenal, which is the only reason why I might go ba Everything went well for the most part. The salesperson was great. The sales manager, Kurt, was phenomenal, which is the only reason why I might go back and recommend to my friends. GREG, the guy in the back office/finance guy, is quite unpleasant. Long story short, he messed up the contract. I had it signed and had a copy. The next day he calls my house TWICE and my work cell phone on the weekend and had the audacity to tell me to come back in to redo the contract. HE messed up the contract and wanted to redo it, BUT if I had messed up the contract and I caught it a day later and wanted to redo the contract... NO WAY he would allow that to happen. I spent an additional TWO HOURS! Arguing with the guy until the managers and the owner came out to apologize and told me that he should've never called me and told me GREG would have to "eat it". Just watch out at the back office with GREG. Do the due diligence and check over EVERYTHING on the contract before you sign anything! He might try to scam you or make a mistake and harass you later on. The salesperson, managers and the owners are great people. If you need to speak to a manager, find KURT. He's a great guy to work with. More
by J.LEE8917
Employees Worked With
Chris Werling
August 11, 2015
MY BUYING A HYUNDAI EXPERIENCE THIS WAS MY FIRST EXPERIENCE PURCHASING A VEHICLE FROM LIBERTY HYUNDAI. IT WAS A FABULOUS EXPERIENCE. NO HIGH PRESSURE TO BUY. MY SALESMAN WAS RAY THIS WAS MY FIRST EXPERIENCE PURCHASING A VEHICLE FROM LIBERTY HYUNDAI. IT WAS A FABULOUS EXPERIENCE. NO HIGH PRESSURE TO BUY. MY SALESMAN WAS RAY ARROYO, AND I COULD NOT HAVE FOUND A BETTER ONE, IF I TRIED. HE WAS POLITE, KNOWLEDGABLE, AND LED ME THROUGH THE BUYING PROCESS IN A VERY PROFESSIONAL WAY. SEE MORE IN THE SURVEY. More
by FREDVANALSTYNE
Employees Worked With
Ray Arroyo, Kris Kamlet
August 10, 2015
awesome great service & price. Largest selection in Northern New Jersey area. They had the exact 2016 Santa Fe color that I wanted since no other dealer in 5 great service & price. Largest selection in Northern New Jersey area. They had the exact 2016 Santa Fe color that I wanted since no other dealer in 50 miles had. More
by EUROPEANOPTICAL
Employees Worked With
Eddie Saint-Preux
August 03, 2015
2015 Tucson Limited From the moment we walked in, it was nothing but a pleasant experience. Richard was great to work with. He was not pushy or aggressive and took a lot From the moment we walked in, it was nothing but a pleasant experience. Richard was great to work with. He was not pushy or aggressive and took a lot of time with us to make sure he knew our needs for purchasing. He went over many options for us and took my husband and I for a test drive. He was able to get us an amazing price and made sure we were happy with what we were getting. I would absolutely recommend buying from this establishment to friends and family. More
by JULIE.M.BONACCI
July 29, 2015
this dealership is excellent I stopped going to the Hyndai Dealership in Paramus, NJ. They were trying to get me to have service done that was already done. This dealership in M I stopped going to the Hyndai Dealership in Paramus, NJ. They were trying to get me to have service done that was already done. This dealership in Mahwah seems to be honest and not pushy. More
by DEBBIE.ROBERTS492
Employees Worked With
charlie bennett (not sure of any other names), Charlie Bennett
July 28, 2015
Perfect buying experience Met my best TrueCar price and then applied an additional rebate. Didn't try to substitute or up sell. Delivered as promised. I had to come in for some Met my best TrueCar price and then applied an additional rebate. Didn't try to substitute or up sell. Delivered as promised. I had to come in for some questions after I took delivery - my salesman was with someone, another salesman helped me right away - they work as a team. More
by ATYMCM
Employees Worked With
Eddie Saint-Preux
July 27, 2015
Best Vehicle Purchase in my Life My sales person, Charles Bennett provided a fantastic buying experience with my Hyundai Tucson. He to the time to understand my driving habits and wh My sales person, Charles Bennett provided a fantastic buying experience with my Hyundai Tucson. He to the time to understand my driving habits and what my vehicle needs were before making the Tucson recommendation. We thoroughly test drove the vehicle and presented a very competitive purchase price, beating the "True Car" dealer prices. He even delivered the Tucson to my home the next day and spent considerable time with me reviewing all of the car features, that's customer service! More
by JLOTITO13
Employees Worked With
Charlie Bennett
July 23, 2015
A good experience Because of the hellish experience at Paramus Hyundai, I was not sure buying another Sonata was the proper thing to do. My positive experiences with t Because of the hellish experience at Paramus Hyundai, I was not sure buying another Sonata was the proper thing to do. My positive experiences with the Service department at Liberty convinced me to give it a try. The crew in the sales department and Richard Viole my salesperson I owe a major thank-you to. They .made my experience great because of the low key atmosphere and they cared about me as a human being and did not come across like they did not care like the Paramus dealer did. The buying process was very easy and very low key and Richard helped me get the price I was comfortable with very quickly which I was very impressed with. My experience with Liberty Hyundai showed me that buying a car does not have to be a nightmare More
by Mark Gould
July 20, 2015
The experience was very positive. I did not feel pressured at all. They wanted me to get the car I wanted with the features I felt necessary. The blind side, lane chafe warning , bac I did not feel pressured at all. They wanted me to get the car I wanted with the features I felt necessary. The blind side, lane chafe warning , back up camera with beep warning and the slow down feature when on highway and I get to close... These safety features are great.. It was the best experience I have had at a car dealer.. Short and sweet. More
by RICED539
Employees Worked With
Kurt who was also supportive of Bob and very helpful. They both want me to be happy and get the best car for me.., Bob Sealy
