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Liberty Mazda

Hartford, CT

4.8
1,716 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,716 reviews

August 11, 2025

Excellent the always helpful efficient and cheerful. Never any problems but always ready to help and obligr More

by PAUL_LUNIW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgios Zervantaridis
Aug 11, 2025 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 10, 2025

Always welcomed by name, realizing they’re expecting me with a smile. You’re given a detailed video of the work as it’s being done with an evaluations of my vehicle’s status. Best service in the area, I ev More

by MoniqueLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in the welcome bay is accommodating and expeditious.
Aug 10, 2025 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

August 06, 2025

Nice prosfe Explain my question nice friendly staff Help with the paperwork and explain how new car works offer help More

by MALGORZATSERAFIN
Recommend Dealer
Yes
Employees Worked With
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Petrella
Aug 06, 2025 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

August 02, 2025

The staff is friendly and very accommodating. All repairs are fully explained. The waiting area is comfortable. I would highly recommend this dealership. More

by CBAYEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 01, 2025

It’s been nearly 2 & 1/2 years since i purchased my cx-30 from Liberty Mazda, and still, i couldn’t be happier, with the car itself, and their service. Craig, Carrie, and all the staff have been wonderful. i More

by north13579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgios Zervantaridis
Aug 01, 2025 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

August 01, 2025

Amazing inventory. Fair pricing. Fair trade in value. Informative. Clean. Friendly. We will buy again from Liberty. More

by Caleb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Udi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Semir Osmanovic
Aug 01, 2025 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

July 30, 2025

Excellent service, smooth process, friendly staff, I love my new car and the entire experience! More

by WEOD2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

July 28, 2025

Carrie was very helpful when our information system went crazy. She helped us out greatly by dealing with our warranty . More

by AKBWCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Peruta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 25, 2025

The dealership in my opinion, has changed. It took awhile to make an appointment. Tried to make the appointment online but it wouldn’t take. I called. Someone in sales answered the phone and s More

by BARNER93
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carrie Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Liberty Mazda responded

We're sorry to hear that your recent visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 25, 2025

Well organized. Transparent interaction. Respectful of my time. On top of their game. Exceeded expectations. More

by JULESMACKSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.