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Liberty Mazda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.9
1,895 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,895 reviews

June 11, 2026

Excellent service and communication My experience has been the same as before, excellent without any problems. I really appreciate them doing what's necessary to keep their customers happy More

by JOSETH.SIFUENTES
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
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Jun 11, 2026 -

Liberty Mazda responded

Thank you for sharing your experience with our service and communication on your Mazda CX-5. We’re pleased to hear everything went smoothly and that we could keep you satisfied. We appreciate your continued trust in us.

June 11, 2026

Greeted by Hunter when arrived, he explained the car throughout. Bill in finance was easy to work with and the purchase process went smoothly. More

by DPE0225
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Sanders
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Jun 14, 2026 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

June 11, 2026

Always a pleasure. Problems were fixed in a timely manner. It is always a great experience at Madza. More

by LIONESSKML
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
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Jun 11, 2026 -

Liberty Mazda responded

We appreciate your five-star review. We’re glad the repairs on your Mazda CX-5 were completed promptly and that you enjoy each visit. We look forward to assisting you again.

June 08, 2026

Service was fine but took forever. Almost 3 hours for an oil change is borderline unacceptable when the dealership knows you are sitting there waiting, and you have an appointment. More

by Haileykaras09
Recommend Dealer
No
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Jun 09, 2026 -

Liberty Mazda responded

Thank you for your feedback Hailey. Sorry we had you here so long. Our goal is to have every oil change customer back on the road in 60-90 minutes. We certainly exceeded that here. Again, our apologies. We can't get you your time back but we will reach out directly to see how we can make it up to you. Thank you for the opportunity to earn your business and your honest feedback. Jason Secor Service Manager 860-263-4313

June 05, 2026

Always helpful. Kept up with what is being done with car. They explain what's being done e and what needs to be done. Always feel comfortable with everyone. More

by review.com
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jun 09, 2026 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 05, 2026

Top notch customer service. Would highly recommend both the sales staff and service staff. Kept me well informed throughout the process. More

by GREG26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

Liberty Mazda responded

Thanks for recommending our sales and service teams. We’re glad they kept you informed throughout your Mazda service visit. Don’t hesitate to reach out if there’s anything else we can do for you.

June 05, 2026

Very good They were helpful, good test driving experience with Alex. He has been very good More

by TWARESKHAN
Recommend Dealer
Yes
Employees Worked With
Alex
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Jun 09, 2026 -

Liberty Mazda responded

It's great to hear that Alex was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

June 04, 2026

Low pressure with a knowledgeable staff. Would absolutely recommend. Great selection of vehicles. Staff was friendly. More

by MATTBARTOLOTTA
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Secor
Report | Print
Jun 05, 2026 -

Liberty Mazda responded

Thank you for recommending us. We’re glad our team provided a pressure-free experience and friendly service for your Mazda CX-5. Jason will be pleased to know you appreciated our knowledgeable staff and wide vehicle selection.

June 04, 2026

The dealership has always been great to work with. They always take good care of my vehicle and are nice. I really like that they sent a video of all of the information so that I know exactly what is More

by Sparrilla
Recommend Dealer
Yes
Employees Worked With
Idk I forgot her name but it was a woman
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Jun 04, 2026 -

Liberty Mazda responded

We’re glad to hear your visits have been smooth and that our video updates keep you informed about your Mazda CX-5. It’s rewarding to know you feel well cared for each time. Thank you for trusting us with your vehicle.

June 04, 2026

Very insightful and great teamwork plus the space felt like home already I thank the team for helping me on making the decision of purchasing my car finally More

by LOLAMWILELO2000
Recommend Dealer
Yes
Employees Worked With
Dominique and Mike
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Jun 04, 2026 -

Liberty Mazda responded

We appreciate you highlighting our team’s insight, collaboration, and the homey atmosphere in our space. We’re glad that servicing your Mazda CX-50 Hybrid felt comfortable and helped you with your purchase decision. Thank you for your trust, and we look forward to assisting you again.

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