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Liberty Mazda

Hartford, CT

4.9
1,844 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,844 reviews

May 01, 2026

everyone was very nice and easy to work with. i love my new car a lot. More

by ELLIEPROTULIS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Nolette
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Liberty Mazda responded

We’re delighted to hear the team was friendly and made the process seamless. It’s wonderful you’re loving your new Mazda3. Enjoy every drive and let us know if you need anything.

April 30, 2026

The staff provide good service. Surprisingly for a dealership some of the repair & maintenance work is actually reasonably priced, but you have to know what you’re looking at. More

by LP57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
May 03, 2026 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 29, 2026

From the start, everybody was courteous & professional. Communication was timely, work was expedited ASAP. Was very pleased w/ everything including a comfortable, clean and enjoyable wsiting area. More

by hat.thomsen52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor was awesome
Apr 29, 2026 -

Liberty Mazda responded

We’re delighted you trusted us with your Mazda CX-5. It’s great to hear the professional service, prompt communication, expedited work and clean waiting area made your visit comfortable. Thank you for your feedback!

April 28, 2026

Michael is a very nice person but I feel like I overpaid for the car. I had a unique situation where I bought a car last year that needed to be bought back and I bought a new car instead. They did it as a t More

by Dawn Parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Petrella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Peruta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Liberty Mazda responded

Thank you, Dawn, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Liberty Mazda are glad to have you as a customer.

April 17, 2026

I came to turn in my lease. He was so rude. He asked me to leave after being in my friend face More

by Aj915lok
Recommend Dealer
No
Apr 20, 2026 -

Liberty Mazda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 20, 2026 -

Liberty Mazda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 14, 2026

The problem with my car's brakes were professionally taken care of and I am very satisfied with the results. I also had other work performed, but brakes were most important to me. More

by AVACHON
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Apr 14, 2026 -

Liberty Mazda responded

We’re happy Craig and our technicians took care of your Mazda’s brake issue professionally and that you’re very satisfied with the results. Thank you for trusting us with your other service needs.

April 12, 2026

Both men were knowledgeable and thorough in their explanations. They were patient and answered all questions. More

by DNKANT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2026 -

Liberty Mazda responded

Thank you for highlighting how Michael and Hunter provided clear and thorough answers to your questions. Enjoy every mile with your Mazda CX-5.

April 10, 2026

Craig was very professional courteous and yet friendly Attentive is it going? Is it demeanor very helpful? More

by AANDN68
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Apr 10, 2026 -

Liberty Mazda responded

Thank you for the 5-star rating. We’re delighted Craig provided professional, courteous and friendly service while caring for your Mazda CX-5. It’s rewarding to know his attentiveness made your visit positive.

April 09, 2026

The stuff was friendly, efficient, and keep me informed throughout the maintenance service. While waiting, i found the lounge clean and comfortable, which made my visit pleasant. More

by LUISFELIPESANCHEZ93
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Apr 09, 2026 -

Liberty Mazda responded

Glad to hear Craig and our team kept you informed and provided efficient service on your Mazda. It’s great the lounge was comfortable and clean during your maintenance. Thank you for sharing your feedback, and we hope to assist you again soon.

April 09, 2026

excellent service and quick response Mr Craig is very respectful and professional . He is a asset for this company and deserves recognition and raise. More

by mehnasir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : craig
Apr 09, 2026 -

Liberty Mazda responded

Thank you for highlighting the swift response and respectful, professional care Craig provided during your Mazda CX-5 service. We appreciate you recognizing his dedication and look forward to assisting you again.