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Liberty Mazda

Hartford, CT

4.8
1,464 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,464 reviews

March 02, 2024

I came in with a noise and they fixed it and recommended another maintenance service and I had them do it. Car is running great. I'm also able to work connected to the internet at a chair and table in the l More

by MISTYMIST628
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Mar 02, 2024 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

March 02, 2024

Carrie was very helpful explaining the maintenance my car needed and helping me schedule that service in a convenient way! More

by LISSA.JOHNSON
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Mar 03, 2024 -

Liberty Mazda responded

Thank you for your very kind review, Lissa. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

March 01, 2024

My salesman was Hunter. He was wonderful to deal with. Best experience I ever had at a car dealership. Not sure who David jones is. More

by lauriezeldin
Recommend Dealer
Yes
Employees Worked With
David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jones
Mar 02, 2024 -

Liberty Mazda responded

Thank you so much for your wonderful review! We are thrilled that Hunter had the opportunity to provide you with great service. We thank you for choosing Liberty Mazda!

February 29, 2024

Excellent and efficient service. Friendly staff. They said it would take 90 minutes but I was out the door in 60. More

by Angela.gambaccini
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Feb 29, 2024 -

Liberty Mazda responded

Angela, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carrie met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

February 29, 2024

Very informative and friendly. There is one problem that I haven't had time to address because of appointments. When I got home from There my wife opened passenger door and noticed More

by JGORB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Feb 29, 2024 -

Liberty Mazda responded

Thank you! Carrie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

February 28, 2024

This was my second time buying a car from Liberty Mazda and working with Zeon, and once again my experience was excellent from start to finish. Highly recommend this place if you’re already a Mazda custome More

by vsantos.acct
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Nolette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Zeon and Bill had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 24, 2024

My experience was very enjoyable. I didn't feel pressured, I was given plenty of time with the team and my salesman Hunter was top notch! More

by marcmny1
Recommend Dealer
Yes
Employees Worked With
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Petrella
Feb 25, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Hunter delivered such a great experience!

February 21, 2024

I never met to or talked to Carrie. Someone else checked me in. I never heard from anyone about my car being ready so I called and did not speak to Carrie. I paid in full online and More

by LESLIERAB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Leslie, feel free to contact us at your convenience.

February 21, 2024

Very easy, was my first time with service everything went great. Would recommend to anyone More

by sdelucia912
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Feb 22, 2024 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. Craig and our team appreciate your business and hope to see you again soon!

February 21, 2024

It was an Ok experience. She was not very polite. Carrie was mediocre; she lacked politeness and warmth. More

by say_shoaib
Recommend Dealer
No
Employees Worked With
Carrie Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Feb 22, 2024 -

Liberty Mazda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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