Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Liberty Mazda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.9
1,846 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
Contact Dealership
View Awards

91 W Service Rd

Hartford, CT

06120

Directions

By Type

Showing 1,846 reviews

February 15, 2026

Excessively expensive for zero effort and no repairs done You charged me almost $250 to tell me the coolant was low in my car you rip off artist I'll never buy a Mazda ever again because of the way you peopl More

by Jklangevin18
Recommend Dealer
No
Report | Print
Feb 16, 2026 -

Liberty Mazda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Feb 16, 2026 -

Liberty Mazda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Behan behanj@executiveag.com 860-263-4309

February 11, 2026

The dealership is ok to deal with They don't go above and beyond at all More

by pchris6307
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Feb 11, 2026 -

Liberty Mazda responded

Thank you for the opportunity to earn your business. It sounds like the service provided was satisfactory but we failed to exceed your expectations. We welcome the opportunity to hear more about how we can do that in the future. Please feel free to reach out to our General Manager to discuss. You will find the contact information below. Jason Behan General Manager 860-263-4309 behanj@executiveag.com

Feb 11, 2026 -

Liberty Mazda responded

Thank you for the opportunity to earn your business. It sounds like the service provided was satisfactory but we failed to exceed your expectations. We are always working on getting better. We look forward to connecting with you to learn more about your experience.

February 10, 2026

Everyone was kind, friendly and honest. Liberty Mazda has very good and honest people working there, they resolved my issue fairly quickly and I will certainly be returning there for my fut More

by zakir.ishaikh246
Recommend Dealer
Yes
Employees Worked With
Katie
Report | Print
Feb 10, 2026 -

Liberty Mazda responded

Thank you for noting how our team handled your Mazda CX-5 with honesty and efficiency. We appreciate your trust and look forward to serving you again in the future.

February 06, 2026

Excellent service as always. Zeon is great to work with. Always willing to answer questions however many there are. More

by sdelucia912
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford, Zeon Horsford
Report | Print
Feb 06, 2026 -

Liberty Mazda responded

We’re glad Zeon provided attentive support and answered every question. Enjoy your new Mazda CX-5 and the journeys ahead.

February 02, 2026

The department staff was very helpful , job was done and done well, in a timely manner, Always a pleasant experience. More

by Magaudet120
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Feb 02, 2026 -

Liberty Mazda responded

It’s wonderful to hear our service team was helpful and efficient. Craig and the team appreciate your kind words and look forward to welcoming you and your Mazda3 back soon.

January 31, 2026

Very good at answering questions and fulfilling my needs with the financing and extended warranty More

by FIRSTGEARGUY
Recommend Dealer
Yes
Employees Worked With
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik Beckford
Report | Print
Jan 31, 2026 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

January 31, 2026

We worked with Alex he was a 5. Bill in finance was also great. Alex was very knowledgeable and spent the time to answer all of our questions. We don't know who Michael is. More

by EHINE
Recommend Dealer
Yes
Employees Worked With
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Petrella
Report | Print
Jan 31, 2026 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

January 23, 2026

Very responsive and good listener. I left knowing I was taken care of in a very professional manner. More

by Edmaestro
Recommend Dealer
Yes
Report | Print
Jan 23, 2026 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 23, 2026

Very responsive and good listener. I left knowing I was taken care of in a very professional manner. More

by Edmaestro
Recommend Dealer
Yes
Report | Print
Jan 23, 2026 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 23, 2026

Very responsive and good listener. I left knowing I was taken care of in a very professional manner. More

by Edmaestro
Recommend Dealer
Yes
Report | Print
Jan 23, 2026 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

1
...
5
6
7
...
185