Liccardi Ford Lincoln - Service Center

Tremendous Alma in service was tremendous ! My car broke down on highway alma got me into service immediately , handled everything professially and was on the ro Alma in service was tremendous ! My car broke down on highway alma got me into service immediately , handled everything professially and was on the road in two hours! More

Great Experience Liccardi is reliable and quick. I continue to visit for my regular car maintanence and have never had an issue. I'm in an out in no time, all staff an Liccardi is reliable and quick. I continue to visit for my regular car maintanence and have never had an issue. I'm in an out in no time, all staff and customer service are helpful and pleasant too! More

Scott Lyons Best customer service ever by Scott Lyons at Luccardi Ford in Watching NJ. I would recommend him to everyone I know (Family and Friends). thank you Sc Best customer service ever by Scott Lyons at Luccardi Ford in Watching NJ. I would recommend him to everyone I know (Family and Friends). thank you Scott More

Still having problems Clutches Still having problems, they changed the clutches fix don't work. I have to go back again to replace them for a new version. Ford is playing with the s Still having problems, they changed the clutches fix don't work. I have to go back again to replace them for a new version. Ford is playing with the security of the customers, don't feel safe driving the car. Liccardi every time I go to get something fix I have to go back to rest the computer because they supposedly forget to do it. I have them change the oil while they repaired the clutches. Had to go back because when I turned the car on indicated needed oil change I really hope they did and not only reset the computer. Not to say that previously I also had to go back to reset the clock that didn't want to work, which was not the first time that happen after they work on the car. Totally disappointed in both Liccardi and Ford. More

No help with new broke down truck! Bought a brand new 2015 Superduty! Broke down last November. Has been sitting in their lot since December. 6,900 miles on it . They want 14.000 to fix Bought a brand new 2015 Superduty! Broke down last November. Has been sitting in their lot since December. 6,900 miles on it . They want 14.000 to fix. Not warranty it.The ignore all correspondence from My Attorney! I would not recommend this dealership to my worst Enemy! More

never again Let me start by saying I have bought/leased 5 or more vehicles here over a 8 year period. The sales were some good, last one not so good. But the sale Let me start by saying I have bought/leased 5 or more vehicles here over a 8 year period. The sales were some good, last one not so good. But the sale is a one time thing every few years service is not. IF and again I say IF it is a minor problem maybe you'll get out unscathed. Mine was 2 vehicles two separate and by no means complicated problems a year apart. The first one took 3 visits being towed back 3 times. After picking it up and driving a whole 6 miles it was dead and towed back again. Lost time 5 days with no vehicle or loaner. A year later a different vehicle in for for a minor problem four times over the course of a year. It was returned repeatedly not repaired each time with a different story. Ultimately I had to get Ford involved when Ford questioned this dealer about this problem they flat out lied saying I missed service appointments. That never happened and if you think I was contacted by Liccardi to even ATTEMPT to resolve the problem dream on. Sales was aware of the problem as was service. Follow up follow through follow anything...nope!!. But I have been contacted by the salesman to ' trade it in". It was at this time 2 years old with 10,000 miles. I guess they figure the answer to my problem is not fix it and I'll buy a new one. I will choose my selling dealer very very carefully after this. If this is any example of how you treat a repeat customer trust me I will NOT be buying it at Liccardi Ford. You either fulfill ALL your customers needs or you don't period. Ultimately, after all this, I no longer trusted their honesty, integrity or even their ability to resolve the problem. My only option was to go to a different dealer to get it repaired. In case you do not know how the dealer game goes I'll explain. When they didn't make the sale you aren't their first priority for service. Biggest issue is you don't know any of this till you have a problem and then its too late. Total time with out my vehicle so far is about 25 days. My serious suggestion is keep going west on 22 there are a lot of other dealers to choose from. More