
Lima Auto Mall
Lima, OH
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Good experience with buying my an XTS I came in looking to trade my ATS hoping that a deal could be made. Ryan was able to get the numbers where I wanted them to be and a deal was made on I came in looking to trade my ATS hoping that a deal could be made. Ryan was able to get the numbers where I wanted them to be and a deal was made on a 2016 XTS. More
sales We were very happy with our purchase thank you Justin engle..everybody was very friendly and accomadating to us..the service area looks very clean and We were very happy with our purchase thank you Justin engle..everybody was very friendly and accomadating to us..the service area looks very clean and top notch everyone was very professional and efficient with our purchase we are very happy and will be back More
This is the BEST experience I've had in purchasing a vehicle Mike Tanguay, Aaron Brougher, and the staff were friendly, efficient, and most helpful in completing the purchase, having my very best interest in min Mike Tanguay, Aaron Brougher, and the staff were friendly, efficient, and most helpful in completing the purchase, having my very best interest in mind. I was greeted at the door in a professional manner. Mike discussed the particulars of the vehicle inside and out, then promptly prepared me for a test drive. The terms of the transaction were explained thoroughly, and questions were addressed honestly. Also impressive was the follow-up after the sale was completed. The facility was extremely clean and attractive, making it a pleasant environment for conducting business. More
Easy to buy! Rob did a good job of getting everything ready so my visit to the dealership was a quick and easy experience. I've been looking for a vehicle and had Rob did a good job of getting everything ready so my visit to the dealership was a quick and easy experience. I've been looking for a vehicle and had a difficult time finding what I wanted. Rob worked with the Sales Manager to create a deal for me to make a tough decision an easy process! Thanks Guys! More
Laid back. Friendly people Nice environment Very helpful Quick and easy Kid friendly God above and beyond Large variety Clean Try hard to meet peopl Friendly people Nice environment Very helpful Quick and easy Kid friendly God above and beyond Large variety Clean Try hard to meet people need Would go back More
My second Cadillac from Lima Auto Mall Came in to trade my 2011 DTS in on a 2015 XTS GM Certified vehicle. Steven Wilkerson met me at the door and we discussed the vehicle I was interested Came in to trade my 2011 DTS in on a 2015 XTS GM Certified vehicle. Steven Wilkerson met me at the door and we discussed the vehicle I was interested in. He was very knowledgeable, took time to go over the features of the car and after a brief test drive I bought the XTS. Very good guy to do business with. I've ben a customer of Lima Auto Mall's service department as well and the treatment I receive from both sales and service is why I will remain a customer. Great job Steve! thanks... More
thanks for getting me in my new ride! I gave my five star rating to your awesome employee Justin Engle who made my day! He helped me drastically get out of the car I hated and into the car I gave my five star rating to your awesome employee Justin Engle who made my day! He helped me drastically get out of the car I hated and into the car I LOVE! All around I recommend Lima auto mall to just about anyone looking for a new vehicle. They are awesome people, great on prices, and all around a friendly dealership! More
Great service Very helpful and best car buying experience, Friendly staff, clean vehicle and relaxed atmosphere. Everything was ready to go when they said it would Very helpful and best car buying experience, Friendly staff, clean vehicle and relaxed atmosphere. Everything was ready to go when they said it would be. Highly recommend this place More
Excellent customer service Lima Auto Mall had the largest selection of pre owned certified Cadillacs in our area, so I drove 2 hrs from MI to check their inventory. I received e Lima Auto Mall had the largest selection of pre owned certified Cadillacs in our area, so I drove 2 hrs from MI to check their inventory. I received excellent customer service from Ryan Staley, our sales consultant, Ryan was a new sales consultant at Lima Auto Mall, and he went above and beyond his duties to make sure I was satisfied with my car. Thank you Ryan, for all the trouble you went into on my behalf. I absolutely love my Cadillac XTS, I wish you the best of luck on your new position, I'm sure you'll be very successful, as you provide excellent customer service. PS: Big thank you to Aaron for staying overtime to process my application, for your patience and dedication. Also thank you Mike for processing my dealer rebate. More
Great experience!! A++++ Great buying experience! Rob Crist is a great sales person! There was never any pressure to buy. He and the entire crew at Lima auto mall were welcomi Great buying experience! Rob Crist is a great sales person! There was never any pressure to buy. He and the entire crew at Lima auto mall were welcoming and helpful. I will be back! Highly recommended! More