
Lima Auto Mall
Lima, OH
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Back to Lima Auto Mall For many years, our vehicles have come from Lima Auto Mall, but I strayed and bought a non-GM car in 2013. But I'm back with a 2016 XTS and couldn't For many years, our vehicles have come from Lima Auto Mall, but I strayed and bought a non-GM car in 2013. But I'm back with a 2016 XTS and couldn't be happier with the way we were treated by Rick Jones and all of the staff at Lima Auto Mall. Thanks to Ryan Swaney for holding the car for me for the weekend until I could get my husband in to see it. He saw it on Monday morning and I drove it away on Monday afternoon. I have always been happy with the service at LAM and am glad to be able to bring the car back, when needed, to their convenient location. More
Bought a car I had a great experience at the Lima Auto Mall I bought a car there two years ago and after the great service I was provided I knew I'd give them the I had a great experience at the Lima Auto Mall I bought a car there two years ago and after the great service I was provided I knew I'd give them the first shot when I came back into the market and they did not disappoint. I had another great experience, the sales associate, and sales manager worked with me on a deal that would fit for me and got me into the car I loved. I would recommend the Lima Auto mall to anyone. More
Friendly dealers I could have a conversation about various things with many sales people and he informed of the auto market being a younger driver. I could not have as I could have a conversation about various things with many sales people and he informed of the auto market being a younger driver. I could not have asked for a better experience. More
New customer for LIFE!!! Some dealerships are known for their low prices and some dealerships are known for their exceptional customer service but very rarely are dealerships Some dealerships are known for their low prices and some dealerships are known for their exceptional customer service but very rarely are dealerships known for both... Lima Auto Mall is definitely one of the rare ones that delivers both!!! We traveled nearly 10 hours round trip to buy our new 2015 Cadillac XTS AWD from Lima Auto Mall and couldn't be happier!!! We are already looking forward to our next vehicle purchase from Lima Auto Mall!!! I found them through Cars.com and Jamie was very prompt in contacting me and she was active in the entire process, making sure my wife and I were completely satisfied the entire time Best of all, her amazing customer service didn't end at the sale, she even followed up a few days after!!! Ryan the sales manager was incredibly competitive with regards to numbers and was very transparent throughout the entire process. Never once did we feel even the slightest bit of pressure. Even Aaron Brougher who sat down with us to finalize all of our paperwork was absolutely amazing!!! It literally felt as if we had been life long customers and even old friends for years!!! Now we ARE life long customers and friends!!! If you are looking for the best deal, fastest value on trade and EXCEPTIONAL customer service then give Jamie a call IMMEDIATELY!!! You'll forever be glad you did!!! Stop reading my review and go experience their awesomeness yourself!!! More
Great dealership to buy from Lima Auto Mall is the best car dealership I have ever purchased a vehicle from. I worked with Ryan Swaney and Mike Tanguay and both were friendly, kno Lima Auto Mall is the best car dealership I have ever purchased a vehicle from. I worked with Ryan Swaney and Mike Tanguay and both were friendly, knowledgeable, and customer 1st mentality. No pushiness or fake sincerity. Just great to deal with people. I had been searching for a one year old low mileage car for several weeks and I found it on Autotrader at Lima Auto Mall. The price for the car with the options and mileage on the car were the best in a 500 mile search area that I was looking at. Mike took all the time necessary to fully explain the features of the car and made sure I was comfortable and had no questions prior to me departing with the car. I would recommend this dealership to a friend or family member. Give them a try. More
Honesty and courtesy are alive at Lima Auto Mall Several years ago I made a trip from the U.P. of Michigan to Toledo and had some serious car trouble on the way. I decided the car wasn't worth fixing Several years ago I made a trip from the U.P. of Michigan to Toledo and had some serious car trouble on the way. I decided the car wasn't worth fixing and started looking on the internet for a replacement. My search took me to the Lima Auto Mall website where I found a used car that would meet my needs at a reasonable price. I called and spoke with Ryan Swaney (now Sales Manager) and met with him the following day. The car I was looking at was exactly as advertised and the price was very good for that particular make and model. Being from out-of-state - and needing to take the car with me - Ryan worked with me and I was able to finance the car where I live and the paperwork was sent back to Ryan. I had been in a very difficult situation but everyone at Lima Auto Mall went above and beyond anything I had expected in order to make the sale work. As I was leaving I told Ryan that when I needed another car I would give him a call. Fast forward 6 years and the car that I had bought now has 170,000 miles on it and I need a different one so I got online and found a car that would work for me at Lima Auto Mall and so I called Ryan! He looked up the car and asked if he could call me back in 15 minutes or so because he wanted to go "put his hands on the car" so he could make sure that the car was in perfect shape with no dents, scratches, tears in the upholstery or anything else I would need to know about before I made the nearly 1000 mile round trip to buy the car. The car was exactly as he said -perfect! So I made the trip and was more than satisfied with the car and with everyone at the dealership. I have never been treated so well while buying anything - and especially a car! Every single person at the dealership that I met treated me like part of the family. As I was leaving I again told Ryan that I will see him when I am in the market for another car - and, God willing, I will! More
Review from Karla House My experience it lima Automall was wonderful. I had a very good experience Jim and Aaron were both very helpful. I am very pleased with my purchase th My experience it lima Automall was wonderful. I had a very good experience Jim and Aaron were both very helpful. I am very pleased with my purchase thanks again guys More
Amazing My fiancé and I had been searching for a three row SUV for a few months an whether it was the wrong price for the vehicle or couldn't find exactly the My fiancé and I had been searching for a three row SUV for a few months an whether it was the wrong price for the vehicle or couldn't find exactly the vehicle we were looking for it was a lot of dead end streets. We went to their dealership and left with the exact SUV for our family we had been looking for in a day. I will definitely return for all my future vehicle purchases. Thank you guys for all your help. More
Awesome I had a wonderful experience buying a car here. This is my fifth vehicle I have purchased from this dealership. From the sale to leaving with my bran I had a wonderful experience buying a car here. This is my fifth vehicle I have purchased from this dealership. From the sale to leaving with my brand new car; the service was fantastic. Ryan Swaney, Rob Crist, and Aaron in finance will work hard to get you the deal you want. I will never deal with any other dealer. YOU GUYS ROCK!!!!!! Thank you so much. Kimberly Wireman, MBA I would highly recommend the Lima Auto Mall for any vehicle purchase. More
Great buying experience! I can only speak as to the quality of the buying experience at Lima Chevy Automall since I have owned my new car less than a week. Based on my researc I can only speak as to the quality of the buying experience at Lima Chevy Automall since I have owned my new car less than a week. Based on my research, my pre-owned car was fairly priced. This eliminated the need to negotiate a lower price. There was absolutely no pressure to buy. That's the kind of experience I was looking for. I am a loyal GM customer and will look here first when I need another car. More