Lima Auto Mall

Dave was GREAT. He was very friendly and knowledgeable. I am a hard sell and was really just looking, I told him what I wanted and I was not going to budge. He got me a quote within 15 minutes of hear I am a hard sell and was really just looking, I told him what I wanted and I was not going to budge. He got me a quote within 15 minutes of hearing my wants and he made the deal happen. When I took ownership of my new truck he covered all the bells and whistle with me. I left the dealership knowing how to work everything. I will defiantly let my friends and family know who they need to deal with. When I am ready to buy my next truck it will be with Dave! More

We recently purchased a used 2013 Buick Enclave that we had found on the internet. We have been extremely happy not only with the vehicle but also with the way we were treated and the way the sales proces had found on the internet. We have been extremely happy not only with the vehicle but also with the way we were treated and the way the sales process was handled. We could not be happier with all the folks that we met and the way Treg Raines handled the sale from our very first contact with him. We would travel from Grand Rapids MI again to do business with these folks and would recommend them to anyone looking for a new or used automobile. More

This was my first time buying a car, so it was very nerve-wracking. From the moment I stepped into the door, Eve Brock did everything she could to help me. She was really very fantastic and went above nerve-wracking. From the moment I stepped into the door, Eve Brock did everything she could to help me. She was really very fantastic and went above and beyond to not only help me get the vehicle I wanted, but to get the price to what I wanted. Two test drives and a few hours later, I ended up with a lovely 2003 Trailblazer that is just perfect for my driving needs. The finance manager Aaron was amazing also, and was knowledgeable and very friendly. My experience with Lima Auto Mall was great and I shall return for sure the next time I am purchasing a vehicle. Thanks does not begin to describe how I feel! More

I have not had a good experience with buying cars in the past, so I was reluctant to purchase one. However, after arriving at the Lima Auto Mall, Dave Osbon approached me while I was looking at a certified past, so I was reluctant to purchase one. However, after arriving at the Lima Auto Mall, Dave Osbon approached me while I was looking at a certified used 2013 Chevrolet Sonic. He was very friendly, very helpful, and very knowledgeable. It made buying a car not as intimidating as I had feared. Dave worked very hard to ensure that I was satisfied with my choice, that the price was something I could afford, and that I was comfortable with the overall experience. I would definitely recommend the Lima Auto Mall for first time buyers, as well as anyone else interested in buying a vehicle, new or used. More

From start to finish this was a positive and modern experience. Purchasing a new auto is expensive and full of pitfalls and it is time for dealerships to update and give consumers what they are lookin experience. Purchasing a new auto is expensive and full of pitfalls and it is time for dealerships to update and give consumers what they are looking for. An easy transaction with a real price and good service without needless runarounds. We encountered that at Lima Auto Mall. Dave Osbon was professional from our initial email contact. He was informative and sent us everything we asked for. He followed up on our questions quickly and followed up throughout the process to assure that we were still interested. He wasn't pushy but he reminded me that us that he was still there and remembered our conversations. We accomplished much of the work via email. We drove nearly 100 miles out of our way to deal with Lima Auto Mall and Dave Osbon because we were tired of the way we were being treated locally. It was worth the effort. Dave was there to greet us, had the vehicles ready to view and quickly put together a proposal once we decided. Dave is trustworthy and very professional. We traded our existing vehicle and purchased a new vehicle and it was very easy and to the point. They were fair on pricing and made it easy to complete the deal. We dealt with Tod Kitchen in finance and he was very professional as well. It seems they will be there "after the sale" as well and that is hard to find. We would go back for future vehicles and definitely do recommend Dave Osbon and the whole team at Lima Auto Mall. Well done. More

Nick was a professional, "no pressure" sales person. Nick was great to offer suggestions and answer questions without the pressure seen on many lots with many dealers.When I buy another car, I person. Nick was great to offer suggestions and answer questions without the pressure seen on many lots with many dealers.When I buy another car, I will definitely be working with Nick. More

We decided to shop online for our next vehicle, and the Chevy offered by this dealership caught our eye due to the great value, being Certified Used and price. We live in Washington State, so a large purch Chevy offered by this dealership caught our eye due to the great value, being Certified Used and price. We live in Washington State, so a large purchase long distance can be unnerving, but Nick reassured me that they were exprienced selling vehicles out of state, and helped me with the financing, shopping for the best rate for our loan. There was a little delay with our loan, but Nick and Tod worked hard so I could fly in and pick up my car without a worry. Nick met me at the airport with my car and made sure I was familiar with the Onstar, radio, navigation and other accessories before I started my long trek home. He has been great at following up with me and I would definetly consider doing business with them again. Thanks!! More

We were looking for a specific vehicle and found it on autotrader.com at the Lima Auto Mall. When I called to check on the vehicle Eve answered the phone. She was very pleasant and checked on the options autotrader.com at the Lima Auto Mall. When I called to check on the vehicle Eve answered the phone. She was very pleasant and checked on the options of the vehicle for me and called back within 20 minutes. I told her that we wanted the vehicle and lived 3 hours away. During the week it took to get the paperwork done, Eve texted us everyday to make sure we had everything and submitted all the right stuff. The dealership held the vehicle for us until we got there and when we pulled in, Eve started the new truck even before meeting us face to face. This was the first time we bought a vehicle like this and we were very happy with the service, dealership, and vehicle. I would recommend the Lima Auto Mall and Eve Broke to anyone looking for a vehicle and we will go back when it is time for the next truck. More

My experience at this dealership was great!!! The salesman was outstanding and was not pushy. He got us into the car we wanted and not the car they wanted us to have. We will continue to do business salesman was outstanding and was not pushy. He got us into the car we wanted and not the car they wanted us to have. We will continue to do business with this company due to their excellent customer service. More