Lima Auto Mall

I had seen this dealership advertised on TV. My wife and I stopped by late one evening and found a vehicle we liked. We came back the next morning and Marc met us on the lot. I described the vehicle. He wen I stopped by late one evening and found a vehicle we liked. We came back the next morning and Marc met us on the lot. I described the vehicle. He went and got the keys and we took a test drive. When we returned he had my car appraised and we did the paperwork and purchased the car that morning. I found both Marc and Tod to be extremely knowledgeable in their respective fields. Everything was exactly as they said it would be. I left something in my old car when transferring to the new. When I called back, Marc quickly retrieved it and held it for me until I could pick it up. My experience was a great one in every respect. More

Very impressed. When I arrived the door was opened for me along with a freindly greating. I highly recommend sales representive Sean Sanders , he was very freindly, answered questions and was very knowedgab along with a freindly greating. I highly recommend sales representive Sean Sanders , he was very freindly, answered questions and was very knowedgable. I never felt pressured, or had to put up with sales pitches. I had found a used car on their web page and was very interested, so drove in to take a test drive.I wanted my questions answered straight forward and got it. My financial representitive Ryan Swaney, worked with me to accomidate my financial needs, the paper work was done quickly and explained thouroughly.Thank you all for a very satisfied purchasing experience of my 2011 Hyundai Elantra from Lima Auto Mall. More

I would highly recommend salesman, Eric Olson at Lima Auto Mall! I started my search on the Internet and he followed up with me - and quickly found the car I was looking for (Cadillac CTS). The entire Auto Mall! I started my search on the Internet and he followed up with me - and quickly found the car I was looking for (Cadillac CTS). The entire process went smoothly. Eric was knowledgeable, friendly, and quick to reply to any questions. Upon delivery of our new Cadillac CTS the entire sales staff reached out to us to help us have a great experience. Mike Bales walked us through the financial paperwork and Rick Jones helped us with understanding the different accessories of our new vehicle. I would recommend Lima Auto Mall and ask for Eric Olson! More

Rick Jones was wonderful to work with. He was knowledgeable, helpful, and consultative without being a high pressure salesperson. He initially showed us a Cadillas SRX and explained all the feat knowledgeable, helpful, and consultative without being a high pressure salesperson. He initially showed us a Cadillas SRX and explained all the features to us. We hadnt really considered that model and now that we bought one from Rick, we love it! More

Greg was awesome and knowledgable. Got my price within the monthly range and he even filled the tank for us. Had the whole transaction done in a few hours. Go see greg at lima automall! the monthly range and he even filled the tank for us. Had the whole transaction done in a few hours. Go see greg at lima automall! More

My wife and I haven't purchased a vehicle in over 10 years. I found a vehicle I was interested in at Lima Auto Mall via the internet. And being from Detroit area, it's quite a drive to Lima. But I wa years. I found a vehicle I was interested in at Lima Auto Mall via the internet. And being from Detroit area, it's quite a drive to Lima. But I was able to work with Eric over the phone and email to the point where I felt comfortable that making the trip to Lima would be worthwhile. The reason for the for the 4 out of 5 on the pricing was that we had a hard time coming to an agreement on my trade-in. But Eric and Ryan were able to put together multiple scenarios for me to make a diligent decision. I appreciated them taking the time to do that. All in all, you will find that Lima Auto Mall is very in tune to internet shoppers and competitive pricing of their vehicles. Couple that with Eric's guidance and you have a comfortable buying experience. More

My husband and I just recently purchased a used car from Lirma Auto Mall while on vacation. Purchasing the vehicle was as seamless as buying a car could be. What really impressed us was how accomodating e Lirma Auto Mall while on vacation. Purchasing the vehicle was as seamless as buying a car could be. What really impressed us was how accomodating each staff member was in taking care of a recall on my husband's 2007 trailblazer and letting us park his car at the dealership while we completed our vacation as we now had two cars to drive home. A big thanks to everyone who helped. More

Eric helped me get into my first brand new car. I am actually paying less then what I was for my old car. I love my new Cruze! actually paying less then what I was for my old car. I love my new Cruze! More

My wife and I purchased a vehicle yesterday and let me tell you... Lima Auto Mall was fantastic. Certainly not your typical car dealership. Very informative, helpful, professional, not pushy at all an tell you... Lima Auto Mall was fantastic. Certainly not your typical car dealership. Very informative, helpful, professional, not pushy at all and at the end of the day we felt great with the car we drove home in. Joe, the sales manager was great over the phone before we made the drive to look at the vehicle. Rick, the salesman we met out at the dealership was wonderful, ask for him you will not be disappointed (or have a headache as you likely would elsewhere). Tod, the finance manager was also first-class made everything easy to understand. Total package was better than the best, would recommend to anyone. More

I purchased my new Cadillac ATS at Lima Auto Mall and I had the best experience. From the moment I walked in the door (which was opened for me) to the time I drove off, everyone was very friendly and profe had the best experience. From the moment I walked in the door (which was opened for me) to the time I drove off, everyone was very friendly and professional. Being a female I am a little sceptical of any car dealership but I felt that they explained everything to me so that I felt comfortabe and at ease purchasing my car. I would recommend Lima Auto Mall to everyone looking to purchase a vehicle new or used. Thank you to Mike, Joe and Tod for a wonderful experience and a beautiful car. More