Lima Auto Mall

We had a great wxperience with Gerry and the rest of the staff. Gerry was very knowledgeable about all of the vehicles we test drove that day and was not pushy about wheither or not we were going to buy on staff. Gerry was very knowledgeable about all of the vehicles we test drove that day and was not pushy about wheither or not we were going to buy on that day, unlike many other dealerships we had been at lately, this alone was enough to make us want to buy at Lima Auto Mall. The price we got on our car was also great and without al lot of going back and forth. More

EVA WAS VERY FRIENDLY AND HELPFULL IN OUR PURCHASE OF OUR SUBURBAN.SHE KNEW WERE IT CAME FROM WHAT THE SERVICE HISTORY OF THE VEHICLE SO WE FELT VERY COMFORTABLE BUYING USED. MOST OF ALL MRS. EVA WASN'T PUSH SUBURBAN.SHE KNEW WERE IT CAME FROM WHAT THE SERVICE HISTORY OF THE VEHICLE SO WE FELT VERY COMFORTABLE BUYING USED. MOST OF ALL MRS. EVA WASN'T PUSHY ANSWERED ALL QUESTION WE HAD. ONE OF THE FIRST TIME I BOUGHT A CAR AND DIDN'T LEAVE MAD. THANKS AGAIN FOR ALL YOUR HELP GABE AND TRACY BROWN More

My experience at this dealer was awesome. As I approached the door, a young lady opened it and welcomed me to the dealership. I was immediately asked how I could be helped and when I mentioned th approached the door, a young lady opened it and welcomed me to the dealership. I was immediately asked how I could be helped and when I mentioned the name of the person I was to see (I already had an appointment as I had shopped on the internet)they were immediately contacted and arrived to help me. There were absolutely no pressure sales and I was given the opportunity to drive as many cars as I wanted and as often as I wanted. I drove two cars that night again with no pressure to buy went back on Monday night and drove a third car which I then decided to purchase. I had done my homework and compared prices and new I was getting a great deal. From the sales manager to the finance manager everyone was courteous, professional and made my experience great. When I took delivery of the car, they explained everything to me regarding its operation that they had not shown me before. I was introduced to the service manager and shown the service area as well. Top notch dealership and personnel. More

My experience at Lima Auto Mall was excellant. I fond the car I wanted at Lima Auto Mall, through the internet. From the first time I contacted Josh Schumann, our sales rep., the service was friendly and hel car I wanted at Lima Auto Mall, through the internet. From the first time I contacted Josh Schumann, our sales rep., the service was friendly and helpful. We made our deal over the phone, as the dealership is a long drive from us. When we arrived the car was waiting for us. We went through the car, drive the car, and Josh showed us all the options and how they worked. Everything on the car was just as Josh had told us. We closed on the car and was back on the road in two hours. I would recommend Josh Schumann to anyone. As I said he was very friendly and helpful and I truly enjoyed my experiece in purchasing this car. More

My experience was beyond awesome, Joe worked/me on the phone starting when I called him on Sunday after a visit to the website, was kind of on a deadline due to an offer from Ally for $1500 on a new Cruze phone starting when I called him on Sunday after a visit to the website, was kind of on a deadline due to an offer from Ally for $1500 on a new Cruze Eco. He called me at 8a.m. on Monday morning to get the ball rolling for me, to say that I have never had someone work so hard and diligently for me at a car dealership is an understatement, he was amazing. When I got there Eve Fay was waiting for me as Joe had assigned her to take care of me. Despite the hail storm that started as soon as my car was brought outside, they immediately took it back in and Eve and I took care of inside details, she also was amazing, her personality and knowledge were exceptional. Aaron made the paperwork much easier and less stressful, and Mike took good care of me when doing lease turn in paperwork, I didn't have to do anything but sign my name. I cannot stress enough how tremendous the whole experience was,I am still in awe of all the legwork that Joe did for me and found all the incentives he could for me. The other dealership I had talked to were going to put me in a base model Cruze with no bells and whistles for $280 a month,I'm ecstatic with the price I got at Lima AutoMall. I had leased from them for my first time many years ago and the customer service I got them was also exlemplary. My very sincere thanks and appreciation go to Joe, Eve and the team for making the experience so easy, friendly and personable. Will recommend to all my friends and family who are thinking of car shopping soon. Joe you're the man and thanks again to all. Kim Hill More

You couldn't deal with a finer person than Rick Jones. He is extremely knowledgable on all cars. He was able to answer all questions so that we could easily understand. Everyone we met at Lima Auto Mall He is extremely knowledgable on all cars. He was able to answer all questions so that we could easily understand. Everyone we met at Lima Auto Mall was polite, courteous and had a positive attitude. They are customer oriented in all aspects. I would highly recommend Lima Auto Mall to anyone purchasing a new or pre-owned car or truc. More

Eve is a wonderful sales representative, very knowledgeable about the cars and features ...she answered questions I didn't know I had! Eve went out of her way to make sure everything was right, d knowledgeable about the cars and features ...she answered questions I didn't know I had! Eve went out of her way to make sure everything was right, down to setting the radio stations to the presets in my trade!! Awesome! Aaron in finance was very helpful and personable ... took his time explaining all details. Great dealership! More

we had a great experience. loved the service, and was very complete in his work and we love oue vehicle .excellent salesman!!!!!! great personality just right for selling cars!made us feel like we have a very complete in his work and we love oue vehicle .excellent salesman!!!!!! great personality just right for selling cars!made us feel like we have always known him . thank you mr. morrison, job well done! More

The associates at LAM went out of their way to make sure we completed the deal with trade-in/sale of my previous vehicle to my brother. Althought the process was a little lengthy and hopefully could be stre we completed the deal with trade-in/sale of my previous vehicle to my brother. Althought the process was a little lengthy and hopefully could be streamlined in the future (took 2 hours in the evening), I am enjoying and still discovering the many conveniences of my new vehicle. The finance department was very helpful when an error was found that my CM card rebate has unintentionally not added to my final sale bill and correcting the problem. More

Hassle free, Ryan was very knowledgeable about the new vehicles and spent the needed time to answer all of our questions. Polite, good communicator and friendly. I would go back to Lima Auto mall for our vehicles and spent the needed time to answer all of our questions. Polite, good communicator and friendly. I would go back to Lima Auto mall for our next vehicle and we would want to deal with Ryan. Thanks More