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Lima Auto Mall - Service Center

Lima, OH

4.8
541 Reviews

541 Reviews of Lima Auto Mall - Service Center

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September 16, 2022

These 3 guys always go above and beyond their respective job titles and responsibilities .....without them, you would have just an average service department. Let it be known.....with them your service depa More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
September 16, 2022

Excellent service and prices Dan was so kind showing us vehicles while we waited for our oil change. There was absolutely no pressure to buy anything nor the constant calls you usually get from a car deal More

by Judy Nuzum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle, Dan Cherkas
September 08, 2022

As usual, nothing but the BEST. ....performance, workmanship and best communication so everyone is on the same page, Thank-you all !!! More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
September 02, 2022

Lima Auto Mall always treats you like a member of their family.In and out very fast with quality service More

by salyers88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
August 05, 2022

i am satisfied with the service. My wait time was not very long, which is good. More

by tajoy4j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
August 03, 2022

Great service with a smile. The service department communicated very well with me on what was needed to get my vehicle back on the road again. More

by PKESLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
July 30, 2022

They are amazing the people are so nice and wonderful they are very helpful 😊 and kind More

by MARISSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle, Eric Dalrymple
July 23, 2022

I had quick friendly service. I was offered a car wash but didn’t take the car wash. More

by EBLAZER99
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
July 22, 2022

Customer service was awesome an Eric was very knowledge an handled everything was outstanding an smiling More

by BELONZI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
July 16, 2022

The service workers are professional and courteous. They diagnose problems quickly and accurately. Repairs are done as quickly as possible. More

by Country girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry, Eric Maenle
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