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Lima Auto Mall - Service Center

Lima, OH

4.8
541 Reviews

541 Reviews of Lima Auto Mall - Service Center

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June 14, 2022

Love your service TEAM! They are so awesome, polite, helpful and want to go above and beyond! More

by rwalter85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
June 06, 2022

Good, quality service. On-time just as they told us. They even threw in a free carwash. More

by KATHYANDJEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

I always have a good experience from Lima Auto Mall’s service department. They tried to get me in quickly and solved my problem promptly More

by Country girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry
May 23, 2022

Excellent timely friendly service. Convenient. I’d recommend Lima Auto Mail to everyone. Thank you. More

by DRAKE_JILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022

The staff from the salespeople to the service people alway treat us like family at Lima Auto Mall. We have never had a bad experience in our 10 years going there. More

by salyers88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle, Chris Kiefer
May 20, 2022

The only thing I did not like was being told I would only be without my car for a couple hours and it was more like 3 .5 hours. More

by jdickman0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022

This service department is like no other. ....polite and professional and they treat you the way they like to be treated....kind and a fair deal on price. Just it's just that simple......tha More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary / Manager for the body shop., Eric Maenle
May 13, 2022

I always feel I can trust the employees in the service department. They haven’t steered me wrong in the over 10 years we have been bringing our vehicles here. Great work, great team! More

by DBODEY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Keiser , Eric Maenle
May 04, 2022

My vehicle was pulled in right away even though I arrived a few minutes early. The brake work was completed in a timely manner. Always prompt, courteous from the staff. More

by Blankc01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2022

Great working staff, and always very friendly. Lima Auto Mall try to help you anyway they can, and do great work on our car, and truck. Thank again for good job. More

by Larry l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry, Eric Maenle
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