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Lima Auto Mall - Service Center

Lima, OH

4.8
539 Reviews

539 Reviews of Lima Auto Mall - Service Center

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March 05, 2022

I have purchased 5 vehicles from Lima Auto Mall and have have them all serviced there also . The sales and service teams are always courteous and professional . Service is always completed in a timely manne More

by JKING025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Morrison, Aaron Brougher
March 04, 2022

Enjoy working with everyone in the service department. Always explains everything to me and very friendly and I like that they wash my car every time it’s serviced. More

by kramer1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
March 04, 2022

I was greeted with a smile and the waiting area was clean and very pleasant and the service was fast and efficient. More

by KBINKLEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
March 02, 2022

Appointment easy to make, service kept on time. Everyone friendly and courteous. Saved a few $ with coupon. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2022

The guys are awesome and great workers! Very friendly and personal and up front with with everything. More

by EJOSTPILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
February 14, 2022

The service was excellent.Best mechanics, service dept. The service was excellent. Best mechanics, service dept. in Lima, Ohio Quick and very professional! Thanks to everyone! More

by EJOSTPILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
February 13, 2022

Quick , professional. , and courteous service !Everyone Quick , professional. , and courteous service ! Everyone I had contact with was friendly , and offered assistance. More

by JKING025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
February 12, 2022

I am satisfied with the service I received. Thankful for the care of my vehicle. More

by tajoy4j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
February 08, 2022

Great service and very friendly. I was kept informed of everything. The lounge was clean and comfortable More

by PAUL.WAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
February 08, 2022

I brought my car in for an oil change and tire rotation and it was quick and very affordable. They were all friendly and I felt very welcomed there. It is a nice atmosphere inside. More

by VALENTINE1127
Recommend Dealer
Yes
Employees Worked With
Diane in the cashiers both, Eric Maenle
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