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Lima Auto Mall - Service Center

Lima, OH

4.8
538 Reviews

538 Reviews of Lima Auto Mall - Service Center

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February 05, 2022

Very pleasant, helpful, and professional staff. The work performed was excellent. Very pleased with the service provided. More

by esponseller12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb (5 stars), Eric Maenle
January 22, 2022

Great service, professional personal and excellent technicians what more can a person ask for, especially in times like we all are experiencing. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
January 22, 2022

Came in early knowing I would have to wait untill my appointment time. Was out quicker than expected More

by n8athatcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

Everybody is so nice and friendly and willing to help you with your problem with your car Thank you . More

by CONNIE0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
January 09, 2022

Great experience. Fast easy service. “Dealer rater” Great experience. Fast easy service. “Dealer rater” is stupid for making me have a minimum of 15 words. I was not going to fill this out beca More

by Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
January 07, 2022

They go the extra mile to help you out and more than willing to get you a ride While waiting for your car to be taken care of. Would recommend them to any one who needs some work done on there vehicle More

by KHAMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
January 03, 2022

The service was good. I was curious why no offer to wash the vehicle was made, though. The previous oil change (which was the one I received complimentary for buying the car), the car was washed. I assumed More

by grinder0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I really am not certain who took care of me, sorry.
December 29, 2021

Went right in when I got there and was greeted by everyone who was in there. They asked me if I knew where to wait and I did. They took the car right in and was done with my oil change within a hal More

by pstawarski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
December 25, 2021

Bought new Michelin tires for my Cadillac. Got a price as good or better than what I saw on the internet. More

by dhoge0
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
December 23, 2021

Eric is always stop to help me with all my my truck Eric is always stop to help me with all my my truck issues. Always knowledgeable friendly I will always recommend. More

by jfenton7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
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