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Lima Auto Mall - Service Center

Lima, OH

4.8
538 Reviews

538 Reviews of Lima Auto Mall - Service Center

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October 29, 2021

Always very accommodating , professional , and personable in both sales and service transactions . I will always be a cutomer of the Lima Auto Mall . More

by JKING025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Morrison
October 16, 2021

Best service center. Quick response, kept informed of service needs. Skilled & friendly staff that was attentive to our needs. More

by RAIN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

The entire dealership takes very good care of me whenever I bring my Cadillac in for service. Always offers me a Cadillac to drive while mine is serviced. Can't be any better then this. Sales always willing More

by RODGER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Swaney, Josh Gaines, Dan, and Charles., Eric Maenle, Eric Dalrymple
October 05, 2021

I have worked with service, body shop and sales i was treated very well by all and they went out of there way to be helpful. More

by bdegen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
September 20, 2021

They were able to treat both me and my vehicle admirably. They also were able to answer all of my questions knowledgeably. More

by misselle3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
September 15, 2021

Everything you can’t get at at 20 minute place. Great service. Trust is key and they earned it. More

by JORDAN2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
September 11, 2021

Was a good experience and timely as I was on a time schedule. They also took time to wash my car and got me on my way More

by kathystewart
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
August 26, 2021

As usual the service team at Lima Auto Mall did an outstanding job, this was just a lube, oil and filter, but they also realized I needed a new air filter and they let me know, so I had it replaced. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Lovejoy, Eric Maenle
August 25, 2021

I was in lima on my day of doing other things drove in with no notice for oil change they said they were booked most of day but got me in More

by M.KROLAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
August 20, 2021

I was notified that I was having an alignment problem. I appreciated the call so that I could make a decision to fix the problem. More

by FISHH
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
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