Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
547 Reviews of Lima Auto Mall - Service Center
Sort by
June 11, 2020
Everyone was so friendly and professional, they got me in right away and they had my car finished when they said that they would, nice and clean. right away and they had my car finished when they said that they would, nice and clean. More
by paulabarkley
Verified CustomerEmployees Worked With
Eric Maenle
June 11, 2020
Great experience With Eric. Initial problem fixed last week but it wasn’t totally resolved with service last week. It was resolved during this visit. week but it wasn’t totally resolved with service last week. It was resolved during this visit. More
by bkiracofe
Employees Worked With
Eric Maenle
June 05, 2020
Excellent as usual. I had both of my vehicles serviced this week and as usual, everyone was fantastic! I will not take my vehicles to any other service company. I had both of my vehicles serviced this week and as usual, everyone was fantastic! I will not take my vehicles to any other service company. More
by Vernon and Kim Leugers
Employees Worked With
Caleb Lovejoy
June 03, 2020
Eric was wonderful. He explained the troubleshooting Eric was wonderful. He explained the troubleshooting cost and kept me informed as repairs were made. Columbus Chevy dealer could not diagnosis p Eric was wonderful. He explained the troubleshooting cost and kept me informed as repairs were made. Columbus Chevy dealer could not diagnosis power steering or check engine problem. They basically blew my daughter off when she came in after power steering failed during drive. More
by bkiracofe
Employees Worked With
Eric Maenle
May 31, 2020
Always Fast and friendly Great sales and service teams. Always get updated on the last and greatest deals when I take a vehicle in for service. I won't go anywhere else for my Great sales and service teams. Always get updated on the last and greatest deals when I take a vehicle in for service. I won't go anywhere else for my service and car buying needs. More
by LADYRED0
May 25, 2020
Had a battery checked that you replaced Had battery replaced. After the battery was replaced the car would not start.. Brought it back and they told me that it had a bad starter modulator. Had battery replaced. After the battery was replaced the car would not start.. Brought it back and they told me that it had a bad starter modulator. They checked it out and told me the above. The price to fix the Starter modulator, $600+. Not happy and I told them to park it I will pick it up. I had the battery replaced and it started to act up. Was it really the battery that needed to be replace? More
by jldominic
Employees Worked With
Service writer
May 23, 2020
I have never had a problem with anything they have done. I never got the respect that I got from any other dealers. Especially the one across the street. I had been over there at least five times, and they I never got the respect that I got from any other dealers. Especially the one across the street. I had been over there at least five times, and they never was able to help me. Only one visit to your dealership and I was driving a newer car. Thank you so much. More
by dartanion001
May 22, 2020
oil change polite and courteous .prompt and friendly. waiting room was clean . it didn't take long to get my oil changed and tires rotated. I go back again. polite and courteous .prompt and friendly. waiting room was clean . it didn't take long to get my oil changed and tires rotated. I go back again. More
by KARENEWING
Employees Worked With
May 16, 2020
I Didn’t have to wait for my appointment. Their technicians were on time and very professional. The waiting room was very clean and comfortable. technicians were on time and very professional. The waiting room was very clean and comfortable. More
by Kym
Employees Worked With
Caleb Lovejoy
May 10, 2020
Car service department The service dept. is always very nice and I get great service and they tell me if anything needs done but don't pressure me in getting it done. The service dept. is always very nice and I get great service and they tell me if anything needs done but don't pressure me in getting it done. More
by vpatton53@watchtv.net
