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Lima Auto Mall - Service Center

Lima, OH

4.8
548 Reviews

548 Reviews of Lima Auto Mall - Service Center

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March 09, 2020

They did change the oil as requested. But they were unable to detect what the engine warning light was for. Not sure if they put it on the computer test or not. Light was off for twenty miles, now on a More

by LIZNROGWARNECKE
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Morrison, Eric Dalrymple, Luke Taylor
March 07, 2020

The were very prompt friendly and professional. I was told everything that had done on my car. I would recommend them to people I come in contact with. we More

by JANPARKER65
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember sorry
March 05, 2020

Took my vehicle in for tires, alignment, and a tie rod. Mentioned that the engine light was on, find out it was the oxygen sensors, they called my warranty company, was able to get it all fixed without hav More

by aboyd
Recommend Dealer
Yes
Employees Worked With
Gary, and Caleb Lovejoy
March 05, 2020

Service and people were very nice. The price/estimate for the work done was high and could have been done somewhere else for half the cost. More

by Na
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 09, 2020 -

Lima Auto Mall responded

On behalf of the entire team here at Lima Automall, we would like to thank you for your review and business with us. As a General Motors dealership owned by the same family for over 100 years, we strive to make sure that not only our work and interactions with each one of our clients is exceptional, but that our pricing is not only fair but also competitive. We would encourage you to reach out to our service manager to discuss your experience and see if there is anything that we can further do to make the experience that you had better. - Jeff Taylor 419-993-6122

March 04, 2020

Fantastic as always !! The service department provided a loaner for a day, completed the repair on time and under budget (estimate)....great job everyone !! And, Thanks, a More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Lovejoy, Eric Maenle
February 28, 2020

My wife dropped the vehicle off and could not believe how nice and helpful everyone was. The cashier was commenting on how great our kids were and thanked her for our business. More

by alec7642
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
February 22, 2020

Very nice and professional. Got my oil changed and a tire rotation and they did a good job getting done in a timely manner. Was going to get a wash also but it was too cold out that day. More

by SPETERS11983
Recommend Dealer
Yes
Employees Worked With
Dont know the name
February 12, 2020

trustworthy I choose to drive an hour for my oil change because of their professional and friendly service. The cost is comparable and I knew I would be comfort More

by JCSTALDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2020

Always Professional ! Always professional personnel to deal with and always professional end results at reasonable prices in a timely fashion ...what more could a person as More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
February 07, 2020

Oil change took only 45 minutes as I stayed to wait for service to be done. Very happy with service and explanation of everything my car needed was very helpfu More

by JohnG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry, Eric Maenle
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