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Lima Auto Mall - Service Center

Lima, OH

4.8
548 Reviews

548 Reviews of Lima Auto Mall - Service Center

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February 03, 2020

Awesome as Always ! Several reasons I always select Lima Auto Mall for service work is because of their openness and honesty, the wife's Enclave was in for a LOF and tire More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Keysor / Caleb Lovejoy, Eric Maenle, Luke Taylor
February 01, 2020

Whenever I go to have my car serviced or make a purchase I know I will receive a warm welcome, great service at the best prices possible. I always walk away a satisfied customer and have had people that I More

by Ms Vett
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Lovejoy
January 30, 2020

Keith was very nice in taking care of an issue that I had. I am glad that I ask questions and I get honest answers. I do t feel like any one is trying to take advantage like other places I have been to f More

by KELLYNHOLDER
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2020

New Battery Just needed to get a new battery, appointment was set up very quickly and service time less than an hour. Always a satisfied customer. Thanks More

by JohnG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
January 27, 2020

Service Cruze Always Great, prompt service, Eric, Caleb, Gerry go out of their way to Help, Best Dealership in the Area, they care about their Customers, You have e More

by Cruze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
January 23, 2020

They took care of everything we asked for. I called last minute, as my wifes vehicles was having starting issues. They got us scheduled in within 1 day and took care of the problem for us. More

by lkj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
January 22, 2020

Lima Auto Mall goes the extra mile Our truck didn't start on a cold day. The auto mall was extremely accommodating in fixing the problem on the same day we needed help. As well as doi More

by JohnG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
January 22, 2020

The staff at Lima Auto Mall have always been knowledgeable, professional, and attentive. From the scheduling of appointments to the updating of work progress and follow ups, they are a pleasan More

by cherndon99
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
January 18, 2020

Great service I really appreciate that Lima Auto Mall was able to squeeze me in with just a days notice for regular maintenance and was quick to help when I arrived More

by mattschmunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
January 17, 2020

As per usual the staff was courteous, professional, and looked out for me big time. Lima Auto Mall is a top notch dealer and I will continue to purchase my vehicles from them in the future. More

by lewlowe
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb and Gerry, Eric Maenle
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