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Lima Auto Mall - Service Center

Lima, OH

4.8
548 Reviews

548 Reviews of Lima Auto Mall - Service Center

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January 17, 2020

timely & efficient Lima Auto Mall is always timely, professional, & courteous in my years of dealing with them. You can count on them to always be honest and straightf More

by MSTECHSCHULTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
January 17, 2020

Best Bang for my buck Just needed an oil change (full synthetic) and was $20 less than my wife's Cherokee that also got synthetic at her dealership. Their price on new bat More

by SKUNEYGAS2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Morrison, Eric Maenle
January 16, 2020

Went in for my oil change. After a bad visit the last time, my visit today was fantastic. From the first person I spoke to until the cashier. I will be back as all was GREAT t More

by pstawarski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry & Mike, Eric Maenle
January 03, 2020

excellent experience The employees in service, parts and body shop have always provided excellent service. Body repair is second to none. Excellent paint match and fit fo More

by jtaylor32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Maenle, Eric Dalrymple, Luke Taylor
January 02, 2020

Great! Everything was perfect! The people there are very knowledgeable, friendly, and courteous. They are always trying to make sure you have a good experi More

by BAUMGARTNERJIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2020

The service personnel at Lima auto mall were great. The service crew was great and kept me very informed on my service. Everything was done in a timely manner. Great job. Did a great job getting me warr More

by NIESEFAM4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb, Eric Maenle
January 01, 2020

Fabulous service! They are so knowledgeable and helpful. I’m always confident in their service . They go out of their way to make it easy to get my vehicle In. More

by MARCIA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2019

Awesome service The guys are always so nice there, service is always so informative on what needs to be done to the car and what they've done to it. I think that's gr More

by FETZER06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the two gentlemen that helped me.
December 29, 2019

oil change came in for an oil change and check up. they found the water pump was leaking. thank goodness. I had just had it changed at another dealer a month ag More

by diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : gerry keyser, caleb lovejoy
December 27, 2019

Frindly and Helpful Time for an oil change, I was able to schedule an appointment in a timely and convenient manner. I would definitely return and would recommend LAM to More

by WillieMan354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
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