548 Reviews of Lima Auto Mall - Service Center
appointment times and completion times were as stated Appointment and completion times were as stated. Your ratings are dropping due to the extent of this review. It was suppose to be short and concise. Appointment and completion times were as stated. Your ratings are dropping due to the extent of this review. It was suppose to be short and concise. More
Service Great Customer Service is rare in this day & time, but it is alive & well at Lima Chevy/Cadillac, Caleb, Eric, Keith & Jeff, deliver a great customer Great Customer Service is rare in this day & time, but it is alive & well at Lima Chevy/Cadillac, Caleb, Eric, Keith & Jeff, deliver a great customer experience every time. Great Job Team! More
awesome the service department has fast friendly service at a reasonable price! I am very happy with the work they do. I will use their services again! the service department has fast friendly service at a reasonable price! I am very happy with the work they do. I will use their services again! More
Fast and Friendly Service The service offered never disappoints. Staff is super friendly, professional, and transparent. I highly recommend the service at Lima Chevrolet Cadill The service offered never disappoints. Staff is super friendly, professional, and transparent. I highly recommend the service at Lima Chevrolet Cadillac to anyone needing work done on their vehicle. More
Very friendly very customer oriented. Rating was given as they do a great job in servicing the car along with explaining everything that was done to the car. They also let you know what re Rating was given as they do a great job in servicing the car along with explaining everything that was done to the car. They also let you know what recommendations are coming up on the next service if any. Whenever my car needs serviced usually there 40 minutes or less. More
Honest as the day is long ! The wife had mentioned that she heard a clunk sound when taking off from a stopped position....the service department check the Buick out thoroughly a The wife had mentioned that she heard a clunk sound when taking off from a stopped position....the service department check the Buick out thoroughly and was unable to locate the noise....there was no charge at this time. Thanks, Michael J. Schimpf More
Great work! I was glad they were able to get my car in so quickly for repairs. Nice, courteous and professional as always. However, I was a bit surprise how h I was glad they were able to get my car in so quickly for repairs. Nice, courteous and professional as always. However, I was a bit surprise how high the repair bill was. Was not expecting so much to be wrong..... More
Everytime I need my car fixed, I am treated very well! The repair went well and everyone was pleasant to work with. Every time I need my car fixed, I am treated very well... And it works! The repair went well and everyone was pleasant to work with. Every time I need my car fixed, I am treated very well... And it works! More
Oil Change & Tire Rotation While I was at work my husband took my car to get serviced. I received a call later in the day stating that after my husband had left the service cent While I was at work my husband took my car to get serviced. I received a call later in the day stating that after my husband had left the service center the car began to emit smoke and had to be towed back, all due to an oil cap that was not secured back on. While I really like this dealership I am highly disappointed by this mistake that could have resulted in damage to my vehicle. I expect the same care to be given to my car as is given to an employees car. I will return for service since this is the only incident I have experienced, but I expect this issue to be resolved and not happen again. More
Inspection and recall Their service was done in a very timely way. I was very impressed with the time and courtesy provided. I don't remember the guys names. we Their service was done in a very timely way. I was very impressed with the time and courtesy provided. I don't remember the guys names. we More