Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lincoln of Cutler Bay
Miami, FL
201 Reviews
At our showroom, we believe that the customer is right. We want to help you find a new or used Lincoln model that you can drive off our lot with confidence and pride. That is why we maintain a large inventory at all times. Our commitment to you does not end when you buy your vehicle, either. We have the staff, facility, and knowledge to take care of your Lincoln. From regular service to large repairs, you can trust us to do the job the first time.
Our goal is to make sure you have a good time buying your new or used Lincoln from us. To help achieve it, we employ a friendly and professional staff to help you every step of the way. You can expect to be greeted with a smile when you stop by our lot. A member of our team will show you the models you are interested in and can arrange for you to take some test drives. Once you have found your dream Lincoln for life in Hialeah and Kendall, our finance professionals will work with you to find a way to fit it into your budget.
No matter what your vehicle needs are, we want to help. Get in touch with us today online or over the phone. Better yet, stop by for a visit. We are ready and willing to answer questions about the different models in the Lincoln lineup, our current incentives, and our service specials. You can also take advantage of our user-friendly site to get more information if you would like before you make the trip. We understand how busy you are, and that is why we strive to make buying and servicing a vehicle as quick and painless as possible. Be sure to check out our new and used models, our service and parts center, and our finance options.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 201 reviews
September 12, 2025
Excellent customer service from Adam Afzali ! My sales associate to the store manager, Finance manager, Insurance. Purchase was a Lincoln Corsair delivered with a red bow and a 📸. Outstandin My sales associate to the store manager, Finance manager, Insurance. Purchase was a Lincoln Corsair delivered with a red bow and a 📸. Outstanding dealership. Highly recommended More
by Steven Rydberg
September 08, 2025
Watch for SCAMSSS! !!! FRAUDELENT DEALS!!!! Don’t let yourself be fooled with what they tell you and read every single line extremely careful. I’m updating the review I !!! FRAUDELENT DEALS!!!! Don’t let yourself be fooled with what they tell you and read every single line extremely careful. I’m updating the review I had previously made to the dealer the day I bought my car because they are a total scam. I renewed my lease after being contacted by Víctor my sales person, everything seemed like a great deal until a couple of weeks after. The lease renewal was turning in my old Nautilius and I leased this years’. When I signed the papers right when I was about to leave the manager Louis Silva asked me if I had signed the papers turning in my old lease which I had not so he proceeded to give me a tablet to sign. The paper said something about a $5000 which I asked him if it was bill for me and he said I had to pay nothing to “them” but yet a couple of weeks after Lincoln sent me a bill of $5000 for the miles of the old lease and even the last month (mind you my lease was over on August and I got the new lease on July 19th). My frustration with them comes for the fact that not only did they ommit to give me all the details of what they were doing but even when I asked they lied to me my face. I have never felt so violated and disrespected in my life. I have spoken with one of the sales manager Richard Faustino and the main manager to try to get to some kind of understanding but once they have the deal signed you are just another number. I had been with Lincoln over 15 years and I was looking foward of many more years but they have lost a loyal costumer More
by Chuchy
Employees Worked With
Louis Silva
August 24, 2025
Be careful when signing, Fraudulent deals, tell you something different to what you sign. Dissatisfied something different to what you sign. Dissatisfied More
by Chuchy
Employees Worked With
Other Employees :
Louis Silva
August 19, 2025
Es mi segundo carro con ellos nada q ver con el anterior mal carro todo le suena, la atención y la experiencia fatal , no resuelven nada, hablas con las personas encargadas y siempre dicen voy a averiguar a mal carro todo le suena, la atención y la experiencia fatal , no resuelven nada, hablas con las personas encargadas y siempre dicen voy a averiguar a preguntar y nada . DECEPCIÓN TOTAL ESTÁ VEZ More
by Patricostazz2010
August 01, 2025
The car I bought A/C went out, and all the lights came on the dash. And the windows don't work except the driver's side. on the dash. And the windows don't work except the driver's side. More
by garnettwilliam
Employees Worked With
Other Employees :
Roberto Hernandez
May 21, 2025
I just got a 2019 Lincoln Navigator for over 40,000 dollars. Transmission went the next day .very sad, been in the shop for over 10 days, still don't have it back. dollars. Transmission went the next day .very sad, been in the shop for over 10 days, still don't have it back. More
by chrisleonas123
Employees Worked With
March 18, 2025
Everything about this place was a red flag from when the salesman said i couldn’t test drive it. After getting the car they don’t want to help fixing it even when i offered to pay. Stay away! Red flags are salesman said i couldn’t test drive it. After getting the car they don’t want to help fixing it even when i offered to pay. Stay away! Red flags are there More
by Cissiethevirgo25
Employees Worked With
Other Employees :
Isadora, Sebastian Fernandez, Roberto Hernandez, Rolando Pedraja Jr
March 16, 2025
DO NOT BUY USED CARS FROM THIS DEALERSHIP! !! I bought a used car from them and all they did was make it look nice but there was a plethora of issues from transmission problems to leaks in mult !! I bought a used car from them and all they did was make it look nice but there was a plethora of issues from transmission problems to leaks in multiple different areas. Now to fix it i have to pay more than what the car's worth. When I went there I was there from 6pm till near midnight. It was horrible. If your looking for a used car go somewhere else DO NOT GO HERE!! More
by conroymclean434
Employees Worked With
Other Employees :
Jean-Pierre Colimon, Rolando Pedraja Jr
March 06, 2025
What a pleasure dealing with Lincoln of Cutler Bay. My salesman Jesus was very knowledgeable. An amazing experience being my “new to me” Lincoln MKZ! My salesman Jesus was very knowledgeable. An amazing experience being my “new to me” Lincoln MKZ! More
by 1stoptodd
Employees Worked With
Jesus in sales. Jessica in finance.
February 28, 2025
Excellent attention. Jose is a spectacular salesman, he helped me throughout the entire process, always making sure that everything was fine. Thanks. Jose is a spectacular salesman, he helped me throughout the entire process, always making sure that everything was fine. Thanks. More
by y.barjam
