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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Eugene, OR
2,351 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,351 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
July 01, 2020
I was told there would be a 2 hour wait for an oil change. After returning 2 hours later my car had not moved. It took 3 & 1/2 hours to be on my way and upon checkout no one took the time to go over a change. After returning 2 hours later my car had not moved. It took 3 & 1/2 hours to be on my way and upon checkout no one took the time to go over any issues. On top of being slow the service was bad and there seemed to be few COVID measures in place considering customers are asked to wait a lengthy amount of time in a common area. More
by Stephanie
Verified CustomerEmployees Worked With
David Franklin, Joel Hazen
June 30, 2020
I highly recommend them! I bought my first vehicle here and they were very nice! They answered all of my questions and didn’t pressure me into getting something I didn’t want. and they were very nice! They answered all of my questions and didn’t pressure me into getting something I didn’t want. More
by BRITTNIGIBSON99
Employees Worked With
Jason Mosley, Devin Pratt
June 29, 2020
We a Bought a Jeep Cherokee, 6 months ago. Great value and love it. Sales was informative and found us the vehicle that met our needs. Service is outstanding. Couldn’t be happier. and love it. Sales was informative and found us the vehicle that met our needs. Service is outstanding. Couldn’t be happier. More
by BETTYBAKER
Employees Worked With
David Franklin, Joel Hazen, Tyler Richardson, Dakota Griesel
June 29, 2020
Service department was wonderful. He answered all my questions and very friendly.Im am 100 percent pleased with his service.defently will be coming back questions and very friendly.Im am 100 percent pleased with his service.defently will be coming back More
by LYNDA.ORTEGA
Employees Worked With
Joel Hazen
June 29, 2020
My family goes to Lithia for all of our vehicles and they are great. I love working with Savannah in the service department, she is so nice and helpful! are great. I love working with Savannah in the service department, she is so nice and helpful! More
by EmmaLinn23
Employees Worked With
Savannah Daniel
June 29, 2020
Car buying process was smooth and pleasant, but most employees we interacted with were not taking virus precautions like wearing masks or using the plexiglass barriers near their desks employees we interacted with were not taking virus precautions like wearing masks or using the plexiglass barriers near their desks More
by JOHNFMUSGROVE
Employees Worked With
John Lamboy, Justin Leighton, Devin Pratt
June 29, 2020
the whole ordeal was ok. they gave me wrong truck, still waiting for new key, no response from sales person, or managers after sale @ issues waiting for new key, no response from sales person, or managers after sale @ issues More
by NONE3
Employees Worked With
Blake Bleisch, James McLean, Jason Mosley
June 28, 2020
SHADY BUSINESS DEALS. felt good at first had talked them down a little after we had shopped around at other dealers then less than a week later see one car we had made an offer on posted for significantly l down a little after we had shopped around at other dealers then less than a week later see one car we had made an offer on posted for significantly less than what we offered them for it and another car that is the same model we purchased two years newer listed for about what we had paid just leaves a bad taste in your mouth More
by camcooksey
Employees Worked With
Robert Monia
