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Lithia Chrysler Dodge Jeep Ram of Pocatello

4.8

135 Lifetime Reviews

633 Bullock St, Pocatello, Idaho 83202
Call (208) 904-3369

135 Reviews of Lithia Chrysler Dodge Jeep Ram of Pocatello

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January 10, 2019

"Great experience"

- Travel2

The staff was very helpful and considerate. The work done was completed quicker than we expected. Was able to have a conversation with sales staff while waiting.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Gillard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Romriell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ray Imbagliazzo
Jan 10, 2019 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We are pleased that you had a great experience. Thank you for the great review. Come back and see us any time.

January 08, 2019

"Sales staff was very helpful with my purchase"

- Grandpaw

Sales staff was friendly, helpful and outgoing. They made sure that my needs were met with my purchase of my vehicle. I would definitely recommend them to my family and friends. In the future, I plan on going back there but a new vehicle.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Voorheis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Reid Garrett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Michael and Brian
Jan 10, 2019 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We are so glad you were pleased with your experience. Thank you for the wonderful review. Come back and see us any time.

January 03, 2019

"Fantastic Experience"

- kelly123

My Dodge Ram is the second new vehicle purchased from Lithia. Excellent customer service in the service department is what made me a return customer. This time I experienced equally good customer service from their sales department. Everyone one was very friendly. All my questions were answered. Pat Face was my sales rep. He was easy to work with and able to answer all my questions i had. If i was asked to give him a rating of 1 to 10, I would have to give him a 12. Over all I was very pleased with my experience. Thank you Pat and thank you Lithia. I LOVE my Ram!

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Patrick Face
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 04, 2019 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We thank you for your patronage and are pleased that you enjoy your experiences here at our facility. Thank you for the great review. Come back and see us any time.

December 30, 2018

"Teamwork"

- Dj2019

Enjoyable visit, as always. Ray always makes every effort to get my truck in and everything addressed quickly, while Devan always finds something new and impressive to show me. Great team!

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray (service writer), Devan Pearson
Jan 02, 2019 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Thank you for the wonderful review. Come back and see us any time.

December 24, 2018

"Friendly Recall done in a timely matter"

- trble

friendly people and easy to work with parts came in faster than expected and appointment was made next day. will continue doing business with this company

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Romriell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Marcus Oler
Jan 02, 2019 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We are so glad you hear that you were pleased with your experience. Thank you for the great review! Come back and see us any time.

December 15, 2018

"Superb service "

- Randyt

Fast and courteous service,everything explained before being done. Excellent customer service in the department. Follow up and scheduling are awesome. Will being all of work to them.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Gillard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 17, 2018 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We are glad that you were pleased with your service. Thank you for the great review. Come back and see us any time.

December 14, 2018

"Oil change and drive line problem "

- Joes2015

Great people "....."................................................................................ ....... .... . .... ... .... ... ...... ... .... .... ... ... ... ... ...Always happy to see you.theytry or get you in and out as fast as possible .will be going back soon for warranty work?

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 14, 2018 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We are so glad that you were pleased with your service. Thank you for the awesome review. Come back and see us soon.

December 12, 2018

"Service dept"

- Dodgefast

Scheduled appt , dropped truck they had it done with all recalls and service 4 hours earlier then they promised Very pleased great staff at dodge!! Thanks james tom ray u guys rock!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Gillard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 14, 2018 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We are so pleased that you were happy with your service. Thank you for the great review. Come back and see us any time.

December 11, 2018

"Oil change "

- Dunderwood

Good quality work friendly staff and sales schedule a appointment and get there early got right in no problems will keep going back to loo lithia

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Recommend Dealer
Yes
Employees Worked With
Camron Ellis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James Gillard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 12, 2018 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We appreciate your patronage. Thank you for the wonderful review and we look forward to seeing you next time!!

December 08, 2018

"Fast, polite, and efficient"

- GAR

It was only an oil change, but I was reminded of my appointment.a couple of times prior, and contacted while waiting there. The people there were polite and overall it was a pleasant experience. i would recommend using Lithia to anyone needing work done on their vehicle.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
I don't remember
Dec 11, 2018 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We appreciate your patronage. Thank you for the great review! Come back and see us any time.

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