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Lithia Chrysler Jeep Dodge RAM of Billings - Service Center
Billings, MT
184 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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184 Reviews of Lithia Chrysler Jeep Dodge RAM of Billings - Service Center
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January 19, 2023
Daryl Doney is the most unpleasant service adviser I have ever dealt with. I had my car in for warranty work and the part that was ordered made the problem it was brought in for originally even worse. The pa ever dealt with. I had my car in for warranty work and the part that was ordered made the problem it was brought in for originally even worse. The part needed to be ordered again to replace the brand new part just installed. When I came in to pick the car up after the failed repair Daryl informed me that I needed to pay the deductible for the repair. I said I will pay the deductible when the repair was complete. Daryl Doney insisted the repair was complete. I asked him why I have to bring it back then. Daryl Doney refused to give me my keys. Even after I went to the service manager and the svc mgr told Daryl Doney to give me my keys he still refused stating that I refused to pay for the completed work. Daryl Doney then stated to me that you get more flies with honey than with vinegar and told me that I had an abrasive personality for refusing to pay for work that was not yet complete. I would suggest going to any other service writer than Daryl Doney. I know I will. More
by Tim S
Employees Worked With
Daryl Doney
December 12, 2021
Thank you to Brian and is crew’s for the best service. I’m from Canada and my DEF system pump stop working after a phone call to Brian he got us an appointment the next day and he even told us witch campg I’m from Canada and my DEF system pump stop working after a phone call to Brian he got us an appointment the next day and he even told us witch campground to go. Again big big thank you for your professionalism and service Marc & Carole Foley From Alberta, Canada More
by foley.marc
Employees Worked With
Brian Harris
November 19, 2021
Tammy and the crew at Lithia Chrysler are the best! Organized and professional service department, they listen to why you brought your vehicle in and give you clear communication on the options best! Organized and professional service department, they listen to why you brought your vehicle in and give you clear communication on the options to correct the issues. They go the extra mile to let you know of suggested services or needed recalls without being pushy regarding the extra services. They treated my vehicle like their own. A service dealership and staff you can trust! More
by byrne_fewell
Employees Worked With
Tammy
November 12, 2021
Very good service. I have a dodge ram bighorn 2017, 1500. I and my wife enjoy it so much. I and my wife enjoy it so much. More
by spoofandi@gmail.com
Employees Worked With
November 03, 2021
Very convenient and fast! Easy in and out considering I have kids. Location is everything for me. have kids. Location is everything for me. More
by Yvette.rock
October 28, 2021
Tammy, Christopher and Bruce took great care of me on my recent visit. Great staff and a beautiful dealership recent visit. Great staff and a beautiful dealership More
by Randy Wagner
September 30, 2021
Friendly and great communication with what they were doing and things were done quick. Only place my truck will go to be worked on doing and things were done quick. Only place my truck will go to be worked on More
by skuper88
September 24, 2021
Dean is great to work with. He made my appointment and kept me informed on the progress. kept me informed on the progress. More
by av8rinc
Employees Worked With
