Lithia Chrysler Jeep Dodge of Medford

Terrible. I tried for weeks to schedule a service appointment. Never talked to anyone. Even my voice mail to the manager cut off early. Worst ever. appointment. Never talked to anyone. Even my voice mail to the manager cut off early. Worst ever. More

Enjoyed the sales experience at Lithia this past couple weeks. Jaxson did an excellent job, was very knowledgeable about the process, and his follow ups were done very well!! Good man. Jorge also did a fi weeks. Jaxson did an excellent job, was very knowledgeable about the process, and his follow ups were done very well!! Good man. Jorge also did a fine job and was very helpful More

Service writer Greg is good to work with, good communication, able to go over the work needed with the technician, work completed as promised. Good job 👏 communication, able to go over the work needed with the technician, work completed as promised. Good job 👏 More

Needed warranty repair on my Ram 3500. Service department never answered the phone and took 5 days to return my call. I asked if they were too busy for my business, he said they were and hung up department never answered the phone and took 5 days to return my call. I asked if they were too busy for my business, he said they were and hung up the phone. Doesn't say much for their customer service. More

Lying, slimey sales people. Will lie right to your face, pretend stuff they say is in writing, then hand you a bunch of papers that aren't crap and shuffle you out the door. Fake CarFax "verbal due to COVID pretend stuff they say is in writing, then hand you a bunch of papers that aren't crap and shuffle you out the door. Fake CarFax "verbal due to COVID" where the CSM lied! Luckily got the extended warranty. Unlucky...they can keep the vehicle indefinitely while I still have to make payments!!!! And your sales guy will just ghost you as well as the CSM unless you show up and spend hours in the lobby ... possibly telling people not to buy anything from these crooks! Gives you nothing for trade in. Crappy financing. Just awful awful experience all around. Avoid at all costs... or should I say...it'll cost you more money than anywhere else to buy a car here!!! More

two of the sales staff michelle & josh offered me $ 1000 for my trade on line ,3 ethere dealers one [klamath lithia] offered us $ 3000- 5000 on line i'm not sure what they were trying to pull we like the du for my trade on line ,3 ethere dealers one [klamath lithia] offered us $ 3000- 5000 on line i'm not sure what they were trying to pull we like the durango better there but not that much i would give them a -5 but wont let me More

Everything was good until I signed the papers. I was told that it passed inspection but noticed it had a daytime running light was out and a blinker light on the same side. How could it pass with those light that it passed inspection but noticed it had a daytime running light was out and a blinker light on the same side. How could it pass with those lights being out. Also was told it had a oil change and it clearly did not. Then when I came to pick it up at the end of the day, because they had to detail it, I noticed a fresh door ding. When addressing this with the salesman he said that it was already there then offered to fill the cars gas tank for free. Idk about you but every car I have bought in the past came with a full tank as a courtesy for buying the car from them. On top of that the detail was pitiful. Be careful when purchasing a vehicle from lithia. This experience came from lithia dodge but have heard stories similar to this from many locations. More