Lithia Chrysler Jeep Dodge of Missoula

From the beginning Kasey was an easy and convenient point of contact that was able to set up a meeting with Mike Via email. Mike was friendly, knowledgeable, and easy to work with. He made this experience of of contact that was able to set up a meeting with Mike Via email. Mike was friendly, knowledgeable, and easy to work with. He made this experience of purchasing a new vehicle hassle and stress free. Purchasing a vehicle is one of the most stressful things a person can do and there are many options out there in regards to dealerships. This dealership is by far the best in the area and most likely the whole state. It is worth the drive and they treat you with respect. Matt was wonderful to work with while finalizing the deal and title work. I look forward to making future purchases through Lithia Chrysler Jeep Dodge of Missoula. Outstanding job to the folks out there and especially an outstanding job to those three especially. More

Always a great experience Brought my car in for an oil change and new tires. I rescheduled my appointment twice and the team was very understanding and friendly. I emailed the Brought my car in for an oil change and new tires. I rescheduled my appointment twice and the team was very understanding and friendly. I emailed the tires I wanted to Paul and he responded that he could get them in very quickly and called me as soon as the tires were in. My experience here is always pleasurable, easy, and convenient. More

A Great Truck at A Great Price We have spent a lot of time shopping for the "right truck." Greg Knapp kept in touch and when the "right "one came along he called. All along Greg ha We have spent a lot of time shopping for the "right truck." Greg Knapp kept in touch and when the "right "one came along he called. All along Greg had answers to our questions and when he didn't he got them.After several meetings and test drives we arrived at an acceptable position for all parties. If I had any observations, once the decision to buy was made, the buying process was quite lengthy. This is the fifth vehicle we have purchased from Lithia and it's predecessor, Grizzly Auto. Greg Knapp is a primary reason for that. More

Paul was very friendly. I still wish this dealership would give me a vehicle to drive to run errands while I wait. Other places do. would give me a vehicle to drive to run errands while I wait. Other places do. More

Great Experience After having some real problems with a new RAM 1500 lease at a dealership in the Flathead who told me that the truck would meet my towing needs, Howev After having some real problems with a new RAM 1500 lease at a dealership in the Flathead who told me that the truck would meet my towing needs, However I found out quickly that it wouldn't tow anywhere near the weight they told me. that dealership wouldn't fix the problem they caused in part by misleading/misinforming me during the process, leading me to making the wrong decision on which truck to purchase. So, I decided to also purchase a new RAM that would meet the towing needs. Rob was very helpful in identifying the actual towing specs of the truck options they had and one in particular was actually a full ton 3500 at a great price. So the decision was easy and we drove to Missoula to secure the truck and it was a great experience, with in/out quick turnaround on the purchase. I wish/expect that all dealerships/sales listened to the customer needs like Lithia did for me, ultimately finding the right vehicle quickly and at a price that was about $7K less than other dealerships we looked at. Thanx again for a great job in helping us to find a cost effective solution to the problems I had that were caused by misinformation from another dealership. Greatly appreciated and you have earned my business going forward. More

Al was awesome to work with! He was responsive to our needs and made sure we had the vehicle that was perfect for our family. needs and made sure we had the vehicle that was perfect for our family. More

Had oil changed didn’t take to long. Was thoroughly informed on areas of concern during inspection of brakes. Came back 2 days later and traded up to deisel. informed on areas of concern during inspection of brakes. Came back 2 days later and traded up to deisel. More

service has always be very good to me sevice dept has always treated me good the only person in service i deal with is paul his service is excellent . On another note i'm very dissapoint sevice dept has always treated me good the only person in service i deal with is paul his service is excellent . On another note i'm very dissapointed with the sales dept and Rob Savage More

Friendly and fast service. My vehicle was ready on time and the service agent was helpful and nice. My vehicle was returned to me clean and ready to go. and the service agent was helpful and nice. My vehicle was returned to me clean and ready to go. More

A good deal on a beautiful car. My wife and I traveled to Lithia to purchase a Wrangler Unlimited. However, we couldn't find one with the features we wanted without a lot we didn't n My wife and I traveled to Lithia to purchase a Wrangler Unlimited. However, we couldn't find one with the features we wanted without a lot we didn't need and with the inherent cost. Through it all, Rob and Steve tried to find us one, reaching out to other dealers. No luck. We went home and I spent some time looking at other models. We went back to Lithia with a Journey AWD in mind. This one had all the features we wanted and the room adequate to replace our aging Patriot Latitude. It had some extra 'dress up' features that the others didn't have (Black Top Package and 19 in wheels). It's in Blood Orange. We worked with Rob to get the best deal we could ( a good one), trading in the Patriot and closed the deal. The vehicle is beautiful, gets good mileage, rides quiet and smooth, we love the ride and I love the engine (one I've had experience with before - V6, 285 horse flex, oil filter on top (why aren't more engine manufacturers doing this?) - it's got plenty of power. The 19 in tires smooth the bumps. We'll see how it performs on ice and snow in Arlee. Thanks for the deal Rob and the patience. This is our 5th vehicle at Lithia. More