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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,191 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,191 reviews

August 23, 2024

Service reps are great. Web site doesn’t work. Service is done very effectively and efficiently More

by egrady4029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind service review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

August 23, 2024

Ben was great, helpful and courteous as my service advisor helping me with a shuttle ride home and a call about my jeep. Great job and teamwork. Love your coffee and snacks! Thank you Sharon Berry More

by Sharon Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owing
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Aug 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Sharon. We're glad to hear our team made your visit pleasant and that you enjoyed the coffee and snacks at Lithia Chrysler Jeep of Reno. Have a great day!

August 23, 2024

The service advisor was the best. We were very pleased with service and communication Thank you More

by cpencejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil Change and tire rotation I didn't get his name
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Aug 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 23, 2024

Great service as always. Always friendly and accommodating. The team is interested in finding the right deal for you above all else. More

by JUSTIN.SURINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much, Justin, for your kind words, and for taking the time to leave us this wonderful feedback!

August 23, 2024

The jeep has 160,000 miles on it with an intermittent problem, so it took a lot of work to get nowhere. Bob Pearce was very helpful during the diagnosis. Intermittents are so hard to fix! More

by BJNORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob and our team met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

August 23, 2024

Service is fast and getting an appointment is easy. There are receptacles in the waiting area so you can charge electronics. More

by goddess1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 22, 2024

Excellent assistance from Ben. Major service due, plus a collision repair. He kept separate service and repair orders and followed through with the insurance company. More

by JRJNEVADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ben met your service expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

August 22, 2024

Excellent service manager and technicians. Addressed a safety issue (tires) that I should have addressed. So we did! That is preventive maintenance as it should be! Thanks. 🙏 More

by BEARD-FE@nvbell. Net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jared and our team, and we look forward to working with you again.

August 22, 2024

Fabulous service. Very professional, honest, friendly, lots of smiles and good service. And vehicle gets repaired quickly. More

by danpchase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Dan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

August 22, 2024

Worked hard to answer questions parts manager was very helpful as was Robert black who helped with scheduling service for after market installation More

by DPJOHNSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Here at Lithia Chrysler Jeep of Reno, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Robert, and it was a pleasure having you at the dealership. We appreciate your review!

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