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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,149 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,149 reviews

June 21, 2024

Tony was outstanding from start to finish. Met my needs 100% and definitely pleased to have him as my service writer. More

by chief_ayo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on our team's service. We're glad to meet your expectations at Lithia Chrysler Jeep of Reno.

June 21, 2024

Friendly and knowledgeable staff. They answered all of my questions. They took their time and didn’t rush anything. More

by Renee Davidson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing the dedication of our team at Lithia Chrysler Jeep of Reno. We're glad we could assist you thoroughly. Your feedback is much appreciated.

June 21, 2024

Service writer did amazing and worked with me through all the issues but the mechanic must have been rushed or sidetracked on the job. They made it right and I just fixed the rest myself. Will go back but gl More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on the service at Lithia Chrysler Jeep of Reno. We're glad our team could address some concerns and appreciate your personal effort to finalize everything. Please do not hesitate to reach out directly with further issues or questions.

June 21, 2024

Great job on my vehicle and great service department completed on time by knowledgeable team teams. More

by RCM5504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for acknowledging the service department at Lithia Chrysler Jeep of Reno. It's great to hear your vehicle was well cared for and everything was completed on schedule. We value your feedback and look forward to assisting you in the future.

June 20, 2024

When it comes to service, I have always had a plesant experience! Everyone is very welcoming and there lobby is clean and pretty quiet. More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared ☆☆☆☆☆
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Jun 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing the welcoming atmosphere and clean lobby at Lithia Chrysler Jeep of Reno. We appreciate your positive feedback about our service.

June 19, 2024

The person that checked me in was exceptionally helpful. He was very friendly and caring about my issues. More

by DAVISP775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thankful to hear that our team provided a helpful and friendly experience at Lithia Chrysler Jeep of Reno. Your feedback is very important to us, helping ensure quality service. We appreciate you choosing us for your automotive needs.

June 19, 2024

Prompt. Through. Efficient. I Trust my vehicles will be serviced efficiently at Lithia Reno and trust my service advisor, Bob Pearce to recommend what is nee More

by Laurievg1
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Jun 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing the efficient service at Lithia Chrysler Jeep of Reno. Trust is crucial, and it's great to know our team has earned yours with honest recommendations. We appreciate your continued confidence in us.

June 19, 2024

Always a quick and easy process. We really appreciate the technicians and service department at Lithia. More

by kristy_drain11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Jun 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the positive feedback about our technicians and service department at Lithia Chrysler Jeep of Reno. We are glad to hear your process was quick and easy. We look forward to continuing to serve you.

June 19, 2024

They are very helpful, especially aservice. Manager Ben Healy helps us out and answers questions easily.So we understand and he gets us in right away More

by luvetwofish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben owens
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Jun 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for acknowledging the help you received from our team at Lithia Chrysler Jeep of Reno. It's great to hear that your questions were addressed effectively and promptly.

June 19, 2024

I purchased the extended warranty when I bought my Jeep. I called my sales rep to set up my service appointment and he took care of the leg work of setting my appointment which I really appreciated and my t More

by ONLYJOANRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with the extended warranty and service appointment at Lithia Chrysler Jeep of Reno. We appreciate your recognition of our efficient scheduling process and quick service turnaround times. We look forward to continuing to assist with your vehicle needs.

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