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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,006 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,006 reviews

May 22, 2024

I had a 250 appointment. I got there 25 minutes early. They immediately took my car in and was done by 305. More

by bdswain64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with the service timing at Lithia Chrysler Jeep of Reno. We appreciate your feedback and are glad the process was efficient.

May 22, 2024

I am very appreciative of the exceptional service that Bob and all the Service Team provide. It’s the reason I keep coming back! More

by TERRI.LIGHTFOOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Phearson
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May 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing the outstanding service our team at Lithia Chrysler Jeep of Reno provides. We appreciate your continued loyalty and are glad to keep meeting your expectations.

May 22, 2024

the dealership is clean amd professional, however the alignment between pricing and scheduling options on the website and what is reality are quite different. More

by k_rug36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

May 21, 2024

It took several weeks to get this fixed but charlie didn't give up even when the parts kept breaking. More

by wendyanderson2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 21, 2024

Did oil change and was quick. People in service were nice and polite. Place is very clean too. My only “complaint” is when I called to make the appointment I was left on hold for More

by LADEPOALI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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May 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

May 21, 2024

Wonderful experience. I’m a very happy Jeep customer and very happy Lithia customer. David was super-helpful, the process was smooth and efficient. And I love my new GC 4X More

by JOHN@JOHNBERKLEY.COM
Recommend Dealer
Yes
Employees Worked With
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. It's great to hear our team was able to assist in making the process smooth and efficient as you found joy in your new GC 4Xe.

May 21, 2024

Steve Harris was fantastic - professional, proactive, courteous and fair. I would hire this Man in my business! More

by maddison5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Lithia Chrysler Jeep of Reno responded

We're happy to hear that our team met your expectations during your visit. Thank you for choosing Lithia Chrysler Jeep of Reno.

May 20, 2024

Dirk went above and beyond to make sure that I was completely satisfied with my purchase. He was very professional and easy to work with. He even stayed late to help me drive away with my beautiful 2 More

by PilarG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience at Lithia Chrysler Jeep of Reno. We are glad to hear our team met your expectations with the 2020 Jeep Grand Cherokee purchase and provided prompt service. If you have more inquiries, don't hesitate to contact us.

May 20, 2024

Bob assisted me immediately both checking in and out. The process was pleasant and efficient. More

by carrolllaurie43
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Laurie, for your business and this review. We're happy to hear Bob and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 20, 2024

They got me in on time and were very courteous and showed me my filters and why they needed to be changed. More

by ABIZZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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May 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on our timely service and courteous team at Lithia Chrysler Jeep of Reno. We appreciate your recognition of our transparency in showing the necessity to change filters. We look forward to continuing this level of service with you.

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