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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,038 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,038 reviews

January 12, 2024

While it took a few attempts to get my issue resolved, I always felt the dealership was going to do whatever it took to fix my Jeep. More

by SCHACKMAN
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that Fernando was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

January 12, 2024

Really good customer service. And nice clean waiting room Also very fast service and courteous employees More

by DCONWAY20
Recommend Dealer
Yes
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2024

Great. Answered every question. Very helpful with everything. Highly recommended Helpful, knowledgeable, kind, accommodating, supportive More

by Charveyju1990
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 12, 2024

Went above and beyond what I came in for and did it in a timely manner More

by bolinotndo
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno!

January 12, 2024

Pleasant. Informative. Helpful Had followup from my service guy and Ben was great too Amen More

by gregwt2211
Recommend Dealer
Yes
Employees Worked With
Idr
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Greg, Thank you so much for your kind words for Ben, and for taking the time to leave us this wonderful feedback!

January 12, 2024

Quick in, extra day in the shop to get parts, easy out Would be nice to get an appt in less than 2 weeks, give a call when vehicle won't be done same day More

by jyasord
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your helpful feedback. Thank you for choosing Lithia Chrysler Jeep of Reno!

January 12, 2024

Very professional, really friendly & approachable. Very efficient with time. Love you guys Best car dealership experience I've ever had. More

by ALISHAJOHNSTON96
Recommend Dealer
Yes
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Alisha, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

January 12, 2024

Everything was fine. Notice my rear wiper fluid was not filled though Service was good overall More

by sbickleyinreno
Recommend Dealer
Yes
Employees Worked With
Express Lube - can't remember name
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 12, 2024

Feel like we were xxxxx on prices. Ridiculously exorbitant?? We won't be doing business with you again. More

by ALDABREUNIG
Recommend Dealer
No
Employees Worked With
Charles Sebastian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 12, 2024

Prompt and courteous What can one say about an oil change? Well, I came early and thought I had to wait an extra hour, but Jared took care of that. I didn't have to wait that long so I got the car soo More

by catherine10
Recommend Dealer
Yes
Employees Worked With
Jared Pearson
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Catherine, Thank you so much for your excellent review! We are so glad that Jared had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

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