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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,046 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,046 reviews

December 29, 2023

My experience with the dealership is always amazing very professional people working there. Very nice. I highly recommend them. More

by hajnidozsa
Recommend Dealer
Yes
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Dec 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

December 29, 2023

Your dealership's service has always been terrific for me. I wish you were a Ford dealer! More

by Deedle
Recommend Dealer
Yes
Employees Worked With
Jared
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Dec 30, 2023 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2023

Done on time, a little over an hour. We paid for free service when bought the jeep. More

by FLDALD
Recommend Dealer
Yes
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Dec 30, 2023 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

December 29, 2023

Quick and professional service. The staff were knowledgeable and polite when explaining the process to me. More

by SHH9468
Recommend Dealer
Yes
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Dec 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 29, 2023

Very fast and they were helpful I didn't have to wait too long and they were very helpful More

by jguzman0187
Recommend Dealer
Yes
Employees Worked With
Jared
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Dec 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 29, 2023

It's buying a car, a pain but they did the best we have even dealt with, much Thanks More

by CLATIECLARK
Recommend Dealer
Yes
Employees Worked With
Sean
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Dec 30, 2023 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2023

I came in without an appointment and they were able to squeeze me in by the end of the day More

by BOB-PEARCE
Recommend Dealer
Yes
Employees Worked With
Jerry Phearson
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Dec 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Bob, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2023

Ben was helpful and communicative throughout the process The process was smooth and we got our car back in a timely manner More

by katierehrmann
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us, Katie. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 29, 2023

They were friendly and kind especially since they had to work so close to Christmas. You have a good team and the lounge was very comfortable. More

by mschikal
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Dec 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 29, 2023

Pricing for scheduled maintenance is overpriced. Dealership and Service staff are friendly. Service advisor did not apply discount/coupon to invoice. Service tech confirmed radio/gps unit was defect More

by VDUB4ME
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Jan 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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