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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,070 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,070 reviews

December 22, 2023

Charlie is always very helpful. Knows my situation and does the best he can for me. Thanks Charlie More

by Kar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 22, 2023

I had a 1 o'clock appointment for a recall that I've been waiting for for six months. At 1:30 my car was still sitting in the receiving area and a mechanic was taking it out to park it rather than start the More

by KODETRT
Recommend Dealer
No
Employees Worked With
Fernando Rivas
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Dec 29, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 22, 2023

Good customer service Car was worked on, in a time manner. Nice and clean too. More

by TODDLESNBODDLES
Recommend Dealer
Yes
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 22, 2023

Service department was great Job was done in timely manner and thorough Great job by all More

by wageist
Recommend Dealer
Yes
Employees Worked With
Jared
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 22, 2023

Everything was smooth and honestly stress free. We drove 7 and a half hours to and from the dealership to get the car my husband wanted and they made the process easy and had great customer service More

by Cheyanne
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Camarena
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

It's fantastic to hear that we provided you with great customer service while assisting you with your purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Chrysler Jeep of Reno!

December 22, 2023

Good, fast experience I would purchase a vehicle there again in the future Thank you! More

by AKUKULUS2
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Camarena
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 22, 2023

Professional service with a friendly attitude. I was able to sit and wait for my vehicle, which was ready in a timely manner. More

by Sabecker1963
Recommend Dealer
Yes
Employees Worked With
Jared phearson
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 22, 2023

After years of bad service at Dolan dodge I came to your store. Made contact with Ben. He was absolutely amazing. He kept in contact with me throughout the process. Ultimately got my car fixed up when the o More

by mattandgen
Recommend Dealer
Yes
Employees Worked With
Ben owings
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 22, 2023

Right when I went into the dealership, I got greeted they help me right away. They explained everything when they gave me the car it was a very pleasant visit. Everyone super nice and professional. he explai More

by NNUNEZ6
Recommend Dealer
Yes
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 22, 2023

This experience was good. Fernando was able to assist with my issue. The last time I had taken my auto for a covered warranty inspection, nothing was done. More

by lmagdalena127
Recommend Dealer
Yes
Employees Worked With
Fernando
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

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