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Lithia Chrysler Jeep of Reno
Reno, NV
1,948 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,948 reviews
December 05, 2015
Excelent experience No pressure sales pitch. The salesman, John, helped us find what we were looking for and helped us compare it to other vehicles, insuring we got what No pressure sales pitch. The salesman, John, helped us find what we were looking for and helped us compare it to other vehicles, insuring we got what we wanted. More
by Joe S.
Employees Worked With
John
Helpful November 10, 2015
Service Experience fast and complete..... the entire service staff was courteous and professional......as always, I can't remember the name of the service rep but t fast and complete..... the entire service staff was courteous and professional......as always, I can't remember the name of the service rep but the service was exceptional. More
by fwabby
Employees Worked With
can't remember
October 28, 2015
Excellent as always I've been a customer of this dealership long before it was Lithia. In my opinion only one sales person stands out. If he were not there I'd shop els I've been a customer of this dealership long before it was Lithia. In my opinion only one sales person stands out. If he were not there I'd shop elsewhere. My ratings are given not for the dealership as a whole, only for that one person. More
by No
Employees Worked With
Dan Dunham
October 28, 2015
Service Rep Tim Lewis is a great service rep, as he listens to concerns and is always willing to assist the customer to the best of his ability Tim Lewis is a great service rep, as he listens to concerns and is always willing to assist the customer to the best of his ability More
by JeepGal
Employees Worked With
Tim Lewis
October 25, 2015
Good, reliable service I've had service on my 2006 Sebring done at Lithia Chrysler/Jeep since 2009 and have always been satisfied with the quality of work. I've had service on my 2006 Sebring done at Lithia Chrysler/Jeep since 2009 and have always been satisfied with the quality of work. More
by Sebring guy
Employees Worked With
Chas. Sebastian
October 18, 2015
Great care I am thankful for the honesty and care I get when working with Charlie. Scheduled an oil change, dropped it off, picked it up without complications. I am thankful for the honesty and care I get when working with Charlie. Scheduled an oil change, dropped it off, picked it up without complications. More
by Snizajane
Employees Worked With
Charlie
October 17, 2015
Diagnosis of chirping. One full day for a diagnosis seems to be too long. However, I don't know how many cars were ahead of my jeep. Received quote for repairs.......over One full day for a diagnosis seems to be too long. However, I don't know how many cars were ahead of my jeep. Received quote for repairs.......over $600.00........ Water pump issue. More
by Happy
Employees Worked With
Richie Mitchell
October 14, 2015
Super My husband surprised me with a brand new 2015 jeep. Everyone was so helpful including the service center employees. Neil A went over and above to assu My husband surprised me with a brand new 2015 jeep. Everyone was so helpful including the service center employees. Neil A went over and above to assure that I was totally surprised that special day. More
by steve123
Employees Worked With
Neil Anderson
October 13, 2015
Took care of the customer Brought in the vehicle I wanted from another dealership, and then managed to provide the upgrades I desired to make all the family happy with the deal Brought in the vehicle I wanted from another dealership, and then managed to provide the upgrades I desired to make all the family happy with the deal. More
by daevans
Employees Worked With
Dan Dunham
October 05, 2015
Great Experience Jolene is AWESOME! She took the time to go over every detail with us. She even came out to our house to deliver the owners manual and extra key beca Jolene is AWESOME! She took the time to go over every detail with us. She even came out to our house to deliver the owners manual and extra key because the service department was closed when we bought our new jeep. We had an excellent experience! More
by ron72
Employees Worked With
Jolene
