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Lithia Chrysler Jeep of Reno
Reno, NV
2,988 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,988 reviews
April 10, 2022
They were short handed and extremely busy yet they processed both mine and my brothers purchase fairly quick. It was not an all day event just to buy a car. Highly recommended. processed both mine and my brothers purchase fairly quick. It was not an all day event just to buy a car. Highly recommended. More
by JB
April 10, 2022
Sales, Finance, and Parts were great. Tony and Colby were straight forward. Donna and Josh in parts as well. Tony and Colby were straight forward. Donna and Josh in parts as well. More
by SFODA754
April 07, 2022
Colby was great. He listened to our needs and preferences and got us the perfect vehicle. The sale went smoothly and we are extremely happy with our choice. Colby He listened to our needs and preferences and got us the perfect vehicle. The sale went smoothly and we are extremely happy with our choice. Colby assisted us with the transfer and gave us great explanations of all (what we call the bells and whistles) so we acclimated to the Jeep easily. More
by Red Cars Only
April 02, 2022
This dealership is amazing! Always on top of it and easy to work with! They have never disappointed in either the sales or service! Always on top of it and easy to work with! They have never disappointed in either the sales or service! More
by Rjohns722
Employees Worked With
March 26, 2022
Robert black is great bought my last 2 jeeps through him. The service is great!!! The service is great!!! More
by Risingstarnv
March 23, 2022
Robert has always been very helpful in the last three vehicles we have purchase! Thank you Robert for your follow thru and friendliness! vehicles we have purchase! Thank you Robert for your follow thru and friendliness! More
by Lorkar
March 19, 2022
Roman and Dirk were Extremely helpful in the purchase of our 2022 Jeep Rubicon. Roman let us test drive two different vehicles, gave us plenty of time to make our decision without any pressure . When my hu our 2022 Jeep Rubicon. Roman let us test drive two different vehicles, gave us plenty of time to make our decision without any pressure . When my husband finally made his decision Roman made it very easy and very comfortable doing the paperwork and my husband was in and out very quickly and drove home excited to go out and get his new baby as muddy as possible! Not only was Di and Roman a big part of us buying this vehicle, they made sure that we got all of the appropriate rebates available and made sure that the price was a lot less than we expected! I believe it was the next day or two at the max that Roman called Liam personally to see how he was liking his new jeep and he also kept in touch with us to see how things were going. I’ve never had service like this before! My husband was a very dedicated Toyota customer for seven years but now we are a Jeep family as I have a 2017 Jeep wrangler and so now we’re a dedicated Jeep family! I hope that the general manager reads these reviews; our review paperwork never came in our email so I was unable to rate these two fine gentlemen. They are exemplary at what they do! Dirk was on vacation however he was in touch with me via text and giving me ideas about questions that we needed to ask, got is in touch with Roman, and kept in touch with in touch with Roman to make sure that we were happy. If we decided to make a purchase, again there was still no pressure to buy. I wish that all dealerships had sales people like the two people that you have on your sales team and they set the bar very high for your own team then I’m sure he’s already excellent in their own way. Thank You Lithia Chrysler Jeep of Reno. you make buying a vehicle, especially during this hard difficult time in our country and in the world a much easier experience and we appreciate you and especially these two young gentlemen very, very much! More
by 3sistersmb
March 13, 2022
Lithia Reno Jeep is the best Jeep dealer and shop around. I"ve owned 4 Jeeps and they've done right by me on every one of them every time it needed work done. Always very responsive and helpful answering que I"ve owned 4 Jeeps and they've done right by me on every one of them every time it needed work done. Always very responsive and helpful answering questions, and work quality is top notch. They always go above and beyond.. More
by Matthew_David_Adams
