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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,070 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,070 reviews

March 12, 2025

I had another great experience at Lithia Jeep during my recent routine oil change, thanks to my advisor, Jared. He took the time to explain everything clearly and even provided helpful recommendations with More

by TLacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Mar 12, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that Jared had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

March 11, 2025

We think we were over charged for the head light you replaced the rest of the service was fine More

by GALENAMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 11, 2025

It was great. Reasonable price They were very friendly, very nice and patient as well. Had a lot of patience with me and never rushed anything More

by il0016567
Recommend Dealer
Yes
Employees Worked With
Jared
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Mar 11, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

March 11, 2025

Ben and the service department takes care of my cars with a smile always. My jeep had a abs Waring and they figured out what was wrong and fixed it. More

by sunjjameskimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Mar 11, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

March 11, 2025

Charley is great to work with and I'm glad he's back to work. He treats customers great and takes care of your needs. Thanks to Lithia Jeep for getting my Wrangler fixed in a timely manner. More

by Cornbinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad you had a positive experience with our team and that your Wrangler was serviced promptly. Thank you for choosing Lithia Chrysler Jeep of Reno.

March 11, 2025

Charlie is a huge asset to Lithia, service was great and the result is perfect. More

by Bryan Davey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Lithia Chrysler Jeep of Reno responded

Bryan, it's great to hear that Charlie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

March 10, 2025

This is a wonderful Jeep dealership - Ruben was very knowledgable, kind and I felt very taken care of - overal a 100% great experience. More

by Alex Newman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Saenz
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Mar 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Alex, we are so glad that Ruben had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 10, 2025

we were very pleased with our recent service. Ben is the best service advisor ever we r More

by BAYLEEMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Mar 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 10, 2025

I very much dislike unitemized maintenance “suggestions. ” Also have better things to do than being bombarded with texts/emails requesting me to complete surveys. We can get an oil change and tire rotation f More

by mapeterson56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know, it was an oil change
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Mar 13, 2025 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

March 10, 2025

Noted to the service writer that the rear defroster had stopped working, (2023 Jeep Wrangler under warranty). Was told it was fixed, but on arriving home discovered that it was still broken. Called service More

by fhavlik
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando
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Mar 13, 2025 -

Lithia Chrysler Jeep of Reno responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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