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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
4,117 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 4,117 reviews

January 13, 2024

I have lifetime oil changes through Lithia and they've always been good. Great job guys! More

by johnmtorrisi
Recommend Dealer
Yes
Employees Worked With
Bob Pierce and the guy next to him (Jason or Jared maybe?).
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno, John.

January 13, 2024

They were not able to fix the car that day because they need to order some parts for the trunk door to work automatically, but he managed to atleast make it work manually so we can use it for christmas sho More

by jcabitac31
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno; we look forward to having you as a valued customer for many years to come!

January 13, 2024

Always pleasant and polite. Helpful and informative. Bob is a super nice and knowledgeable guy. More

by Yonkers2121
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Jan 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. Robert and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 13, 2024

We were promised something and was not provided with it. Ruben walked away when we were trying to get to the bottom of things and were helped exponentially by Derek. More

by TLAVEZZO
Recommend Dealer
No
Employees Worked With
Ruben Camarena
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Camarena
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Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 13, 2024

They handled everything I needed very well. They were very good with communication on all my cars needs. More

by nh4peace
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jan 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that Charles had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

January 13, 2024

Good He worked very hard for us to purchase this vehicle He help a lot to get the cost down More

by irene99801
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Black
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Jan 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Irene, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Lithia Chrysler Jeep of Reno!

January 13, 2024

My salesman and finance guy were both very polite and knowledgeable. My overall experience was great. More

by savannahkholt
Recommend Dealer
Yes
Employees Worked With
Joaquin
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Jan 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Savannah, Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Joaquin and our team appreciate your business and hope to see you again soon!

January 13, 2024

Easy to work with, got the job done. The recommend work and parts needed fixed issues with Jeep. Dealership updated me daily. More

by BONNIEPHOTO
Recommend Dealer
Yes
Employees Worked With
Ben
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Jan 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Bonnie, Thank you for your very kind review. Ben and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

January 12, 2024

They have great customer service. Stayed in contact the whole time so I always knew what was going on. More

by juanojr775
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

January 12, 2024

He was courteous and got to me right away. Very friendly Took care of putting air in my tire for me. It was showing low. Very much appreciated it More

by ksharpe3
Recommend Dealer
Yes
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

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