Lithia Chrysler Jeep of Reno

Excellent as always I've been a customer of this dealership long before it was Lithia. In my opinion only one sales person stands out. If he were not there I'd shop els I've been a customer of this dealership long before it was Lithia. In my opinion only one sales person stands out. If he were not there I'd shop elsewhere. My ratings are given not for the dealership as a whole, only for that one person. More

Service Rep Tim Lewis is a great service rep, as he listens to concerns and is always willing to assist the customer to the best of his ability Tim Lewis is a great service rep, as he listens to concerns and is always willing to assist the customer to the best of his ability More

Good, reliable service I've had service on my 2006 Sebring done at Lithia Chrysler/Jeep since 2009 and have always been satisfied with the quality of work. I've had service on my 2006 Sebring done at Lithia Chrysler/Jeep since 2009 and have always been satisfied with the quality of work. More

Great care I am thankful for the honesty and care I get when working with Charlie. Scheduled an oil change, dropped it off, picked it up without complications. I am thankful for the honesty and care I get when working with Charlie. Scheduled an oil change, dropped it off, picked it up without complications. More

Diagnosis of chirping. One full day for a diagnosis seems to be too long. However, I don't know how many cars were ahead of my jeep. Received quote for repairs.......over One full day for a diagnosis seems to be too long. However, I don't know how many cars were ahead of my jeep. Received quote for repairs.......over $600.00........ Water pump issue. More

Super My husband surprised me with a brand new 2015 jeep. Everyone was so helpful including the service center employees. Neil A went over and above to assu My husband surprised me with a brand new 2015 jeep. Everyone was so helpful including the service center employees. Neil A went over and above to assure that I was totally surprised that special day. More

Took care of the customer Brought in the vehicle I wanted from another dealership, and then managed to provide the upgrades I desired to make all the family happy with the deal Brought in the vehicle I wanted from another dealership, and then managed to provide the upgrades I desired to make all the family happy with the deal. More

Great Experience Jolene is AWESOME! She took the time to go over every detail with us. She even came out to our house to deliver the owners manual and extra key beca Jolene is AWESOME! She took the time to go over every detail with us. She even came out to our house to deliver the owners manual and extra key because the service department was closed when we bought our new jeep. We had an excellent experience! More

Best Sales Team! Yes, in September 2015 I just purchased like our 4th Jeep from Reno Jeeo, third jeep from Joe Green , the sales manager. Joe, Neil Anderson (our sales Yes, in September 2015 I just purchased like our 4th Jeep from Reno Jeeo, third jeep from Joe Green , the sales manager. Joe, Neil Anderson (our salesman) and Shawn Hammac (finance mgr) were all so awesome to work with. Joe knew exactly my situation, as well as exactly what I was looking for. And because I trust Joe and know he listens I gave him time.. When he had Neil contact me because they had just taken in exactly what Joe knew I was looking for it all came together. My transaction was not a simple one, and these three guys made it all happen. I'm so stoked about my new to me Grand Cherokee. It's beautiful & has everything I was looking for. Joe thanks for always listening, and for empowering your sales team to be the best they can for each and every customer. Definitely go see Joe Green if you are looking for a new or a new used car, he will hook you up and give you the best possible deal! He's a straight up guy! Thanks again! Trudy More

Service Chris Crammer was really helpful, My car keeps having problems, something to do with transmission. Its 2015 s200. However, Chris is always there to ca Chris Crammer was really helpful, My car keeps having problems, something to do with transmission. Its 2015 s200. However, Chris is always there to calm me down and get me a rental. More