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Lithia Chrysler Jeep of Reno
Reno, NV
3,544 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,544 reviews
January 31, 2020
100,000 mile check-up Charlie Sebastian is the absolute best to work with. He communicates very well with what my Jeep needs and what I could wait on and is very thorough w Charlie Sebastian is the absolute best to work with. He communicates very well with what my Jeep needs and what I could wait on and is very thorough with how long it will take. I recommend Charlie with the Jeep dealership over any other service center. More
by tfeik
Employees Worked With
January 29, 2020
Chris Meadows, Ken Lax, and especially Scott were great. There was no pressure like there usually is when you try to buy a car, They took really good care of me, I bought the lifetime oil change program, There was no pressure like there usually is when you try to buy a car, They took really good care of me, I bought the lifetime oil change program, so I will definitely use them for ALL my service needs. Thanks again, Scott, for all your help! More
by patpoirier2003
January 24, 2020
He was easy to find and work with. All of our paperwork was prepared and waiting for us. Our car was well taken care of and returned to us with the work done well. was prepared and waiting for us. Our car was well taken care of and returned to us with the work done well. More
by Popemom
Employees Worked With
January 17, 2020
Our service writer, Charlie, was great. We had made an appointment with him, on that day we brought the Grand Cherokee in and we’re on our way for the day. He called a few hours later, picked up the car a appointment with him, on that day we brought the Grand Cherokee in and we’re on our way for the day. He called a few hours later, picked up the car and headed home. Thank you... More
by rwharto
Employees Worked With
January 12, 2020
Best experience I've ever had. Very kind to my children and no hassle experience. The new dealership is very comfortable. Thank you Robert, Tony and Ken!! and no hassle experience. The new dealership is very comfortable. Thank you Robert, Tony and Ken!! More
by Jessicacallas
January 10, 2020
I have been a customer of Lithia for several years. Very satisfied with their Customer Service and repairs performed on my vehicle. Their new facility puts them over the top! Enjoyed the flavored coffee w satisfied with their Customer Service and repairs performed on my vehicle. Their new facility puts them over the top! Enjoyed the flavored coffee while I waited too! More
by ItalianShe
January 09, 2020
first oil change the crew was positive, courteous and tried to accommodate all of us the best they could. very much appreciated. i think the service department might b the crew was positive, courteous and tried to accommodate all of us the best they could. very much appreciated. i think the service department might be under staffed. More
by susie
Employees Worked With
john lahr
January 09, 2020
Service Appt Greg in Service was awesome! I love me Jeep and I highly recommend this service department to any and all Jeep owners. He was very responsive and kept Greg in Service was awesome! I love me Jeep and I highly recommend this service department to any and all Jeep owners. He was very responsive and kept me informed. More
by misty428
Employees Worked With
Greg
January 08, 2020
The service department was fast with my oil change and my airbag recall I have a lifetime oil change on my wrangler that I purchased there and would recommend this to anyone buying a jeep at lithia Jeep Reno airbag recall I have a lifetime oil change on my wrangler that I purchased there and would recommend this to anyone buying a jeep at lithia Jeep Reno More
by AirBear
Employees Worked With
January 07, 2020
I was able to work with John on getting some service performed and everything went great. Answered all my questions and took the time to review and explain things clearly. performed and everything went great. Answered all my questions and took the time to review and explain things clearly. More
by Guybrush Threepwood
Employees Worked With
John In Service Department
